luukmuu lakkanacheewan

I think the permalink is correct like image shown.

Thanks

Last time I talk to you guys about 2 week and it’s the problem of backend login from your country.
I afraid it’s all the same. Do you have any idea to fix this without login?
Did you ever face this kind of problem before. Any idea to fix? Thanks

Best,

Can you please tell me. All of your plugin that install have the same problem in our every website like image show “error message” on the nbi website. Our visitors have the same problem if they stay outside Thailand. They can’t download the files but If they use vpn to use thailand Ip. They can download file. Please tell me how to fix it. Do you met the error like this before. I have try create new package have no problem. Please Please give me the fix. It’s over 10 days now. And not going nowhere. It’s looping. Please do something.Thank you.

Best,

My team update that the foreigner customer have the problem to download files anyway if they use VPN they have no problem download it.

What do you mean create a new fresh package?

Hosting reply “Since this is a firewall system that we have set up, we cannot disable this function.”
Can you please help do you have vpn or other staff member other computer?
Now my boss ask how’s it support progess? It’s spend 2-3 now with no progress.

Best,

Please try again

Can I get your IP address to recheck this again. My hosting ask you for IP address.

Cheers

What the country you access? I will talk with the hosting

Is this add on is only email lock,right?

Form Lock – Ask users to fill a form to get access to download

And it’s for lifetime use or it’s annual fee of charges?

Cheers