Frédéric Bénot

Hi Nayeem,

Thank you for the following of my request.
I don’t think I’ll try a plugin for SMTP issues, because:
– I have several contact or information request forms on my site and they work very well
– I have a subscription system for my newsletter with double optin and it works very well
– Sending links from WPDM works very well too.

You can try this here by yourself : https://agence-digitaline.fr/creation-de-site-web/gestion-franchises/ (at the end of the page)

I can go either Sendinblue, or by my SMTP directly, the result is the same, everything works well in all cases.

It’s just alerts to inform me that a download has just taken place with WPDM that does not work. maybe a triggering issue ?
So if we can’t find a solution, I’ll have to try another system to make my files available.
I’ll give you one more day to see if we can sort this out. beyond this day, I will find another solution. Maybe with Ninja forms or WPforms or Gravity… It will be easier. It’s just unfortunate because WPDM offers cool stats and templates.
THANKS

FRED

Hi.
Good morning. I’m still stuck with my problem. I still do not receive a notification after a download. how should we configure this add on to receive notifications? I have tried everything. sender’s name, sender’s email, email address where the notification should be sent. nothing works. does the email address where the notification should be sent belong to the domain of the site? can this be a gmail address? I tried everything, nothing works. reserve if there is anything else to configure in the wpdm pro plugin? I did activate the notifications however … reserve that you tested it with PHP 8.1? I would need an answer because it is important for me to know when someone uploads a file because I have to contact them immediately. reserve that you have a user manual somewhere? because the add on arrives in explanation. I can’t find the data needed for Messenger Alerts in Facebook for Developers. then nothing works! 🤨 I need your help. I think notifications should be native in your main plugin!