Lee Cloete

I’ll double check it again. But the UI of that guide is also out of date since the last AWS console updates.

So for configuring users it can be quite troublesome.

The documentation for your s3 offload service is really not great
As a longtime pro subscriber. It never works properly or exposes to much info.

Any idea when this will be updated?
We’re using a plain WP install , with no other plugins. but still seems buggy

So my current downloads wont be deleted?

Hi, The issue is there because the size of the media is quite large (for the download manager plugin files), Thus me using your plugin to offload the media.

Could you maybe just have some patience with it when you attempt to fix it. Im about to purchase a new licence again. But need it to be working.

If it times out. just have some patience and try again/ refresh.

gateway timeout was resolved

The problem is not with new downloads but existing links downloads like i shared in my private message

Any feedback would be appreciated

Thanks for the response. The 504 error is resolved. And we’re monitoring closely.

The downloads further down on the pack does not work. The first one will download but not those at the bottom.

Please keep me posted

Thanks for the prompt response. I will be sending login shortly.

The Support chat bot is non responsive aswell.

Thanks for the great support thus far.

So when will the older folders/files be uploaded ? Does only new packages get loaded ?

I can only see new files (a test upload i did)

Thanks for the feedback @Nayeem, At the moment I cannot share login details just yet.

My main request at the moment is how to allow the upload of previous packages?

Still waiting on feedback

Urgent, Please assist