Michael Surcombe

could maxageseconds have an influence on this?

Thanks so much for looking into this Tanvir. For the benfit of others, it looks like S3 downloads are quite demanding on stability of the user’s connection so not a problem with Download Manager per se. Multcloud is a good option in these circumstances I guess

Hi Nayeem – I have no idea what you mean I’m afraid. Could you rephrase that perhaps?

Guilherme did you solve it? I have exactly the same issue, and none of those suggestions applied

I have the same issue, and licence details are correct

Thanks. I’m wondering if this is a REST API issue on the site

Seems unlikely to me, but let me do further checks on the site.

• This reply was modified 5 years, 4 months ago by Michael Surcombe.

Just marked this as unresolved due to issue noted previously today

Great news that this is now working – thank you Shahjada.
In case I’m deploying it elsewhere, or need to reinstall in the future, can you tell me what you did?

All done – didn’t work I’m afraid. The problem is still there.

(incidentally, the site is in /wp because there are two sites running in different installations on the hosting). They have separate databases.

Guys – please can I BUMP this? The host is happy there is nothing server side. We really need to get this going.

Do you mean the errors in Twenty Twenty? That appears to be because the theme has been updated to hold its css files in a separate folder called ‘CSS’. I don’t think it’s related

Hi Nayeem
The complete reinstall of WordPress is already done in fact (I took the opportunity to do a backend update of WordPress so all the core files were replaced)

I have sent one more message to my host, but I fear we are running out of ideas on this.

Thanks. Those errors in Twenty Twenty all go if permalink setting is changed to ‘plain’. But WDM problem remains.
Do you mean speak to my hosting company? I’m not sure they would be much use on this.

I’m seeing the same. But still get it with all other plugins disabled and a default theme. Not sure what the next step is.
Just tried a complete reinstall of the WDM plugins but no luck.

• This reply was modified 5 years, 4 months ago by Michael Surcombe.

I’m not getting that error in my Chrome console. But just to be sure I’ve also disabled the Hubspot plugin which seems to be creating that.
What should I do now?

Hi Nayeem
I disabled all plugins (except this one of course) and switched theme to Twenty Twenty. It still gave the 404 error I’m afraid.
The 404 page is also not showing any PHP errors in debug

Is it significant that in the Add Ons sections it doesn’t show S3 as an installed plugin?

• This reply was modified 5 years, 4 months ago by Michael Surcombe.