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Rianne Hellings

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Viewing 9 posts - 1 through 9 (of 9 total)
Jan 3, 2025 at 1:55 pm in reply to: Renewal paid, but we cancelled subscription, and the renewal is not to be found #202371

Rianne Hellings
Participant

Also, you say you have cancelled the subscription but it show still as active.

Jan 3, 2025 at 1:53 pm in reply to: Renewal paid, but we cancelled subscription, and the renewal is not to be found #202370

Rianne Hellings
Participant

Yes, I understand that, but the renewal was not in the order details page… right?

Jan 2, 2025 at 10:08 pm in reply to: Renewal paid, but we cancelled subscription, and the renewal is not to be found #202358

Rianne Hellings
Participant

Well please refund the renewal because it is obvious that I didn’t want the renewal, please see these posts

https://www.wpdownloadmanager.com/support/users/kukiko/replies/

Jan 2, 2025 at 1:19 am in reply to: Renewal paid, but we cancelled subscription, and the renewal is not to be found #202326

Rianne Hellings
Participant

Where can I check?

Mar 31, 2023 at 11:03 am in reply to: Settings page has no CSS #185474

Rianne Hellings
Participant

I spen too much time on this. I hope you are happy with your 99 USD even tough it means a very unsatisfied customer.

Mar 30, 2023 at 4:26 pm in reply to: Settings page has no CSS #185462

Rianne Hellings
Participant

But I don’t want to give admin access, and also, this error on the setting page is not the only reason I changed my mind. I thought the Pro version would give me things that I need but that’s not the case.

So I will NOT be giving you access to the site (the site owner doesn’t permit it), so can you move this along to the next person so that I can get refunded?

Mar 30, 2023 at 3:08 pm in reply to: Settings page has no CSS #185457

Rianne Hellings
Participant

So, do I understand that you don’t want to give my money back?

Mar 29, 2023 at 4:45 pm in reply to: Settings page has no CSS #185421

Rianne Hellings
Participant

So what you are saying that I have to ask the money back via my credit card company? Because I regret my purchase. There is some kind of protection for that. I am not interested in a fix for the settings page. I have looked carefully at the PRO product and it’s not what I had hoped for, so I regret my purchase and want my money back.

Mar 29, 2023 at 2:45 pm in reply to: Settings page has no CSS #185411

Rianne Hellings
Participant

Could I please have my money back? I am not satisfied.

Viewing 9 posts - 1 through 9 (of 9 total)