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Michael Rollins

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Viewing 7 posts - 1 through 7 (of 7 total)
May 22, 2025 at 1:24 am in reply to: I need to upgrade my subscription plan and order note feature is not working #206659

Michael Rollins
Participant

Thanks

May 21, 2025 at 7:43 am in reply to: I need to upgrade my subscription plan and order note feature is not working #206639

Michael Rollins
Participant
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May 21, 2025 at 1:04 am in reply to: I need to upgrade my subscription plan and order note feature is not working #206633

Michael Rollins
Participant
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May 20, 2025 at 7:12 am in reply to: I need to upgrade my subscription plan and order note feature is not working #206607

Michael Rollins
Participant

I am not asking for technical support here; all I want to do is upgrade my subscription and get access to all addons. Why do you need a week for someone to send me an invoice so I can pay and you can upgrade my subscription? It has already been more than a week, since I have been wasting time on chat and order notes.

This is becoming weird and ridiculous—that an upgrade request is not being processed and being asked to wait for a week.

May 20, 2025 at 7:04 am in reply to: I need to upgrade my subscription plan and order note feature is not working #206605

Michael Rollins
Participant

Just sent another order note, not saved in my order and no email.

What do you want me to check?

Feb 25, 2025 at 8:15 am in reply to: Unable to save Email Templates #203919

Michael Rollins
Participant

Okay this is weird, the plugin never showed an update is available, despite having a valid license key.

https://paste.pics/1dcef59689e0dedeb5e699268e0a9218

I will update the plugin manually and check.

Thanks

Feb 25, 2025 at 1:06 am in reply to: Unable to save Email Templates #203903

Michael Rollins
Participant

Hello Tahasin,

It has been almost a month and issue is still there, we can not change template for the emails.
If it is going to take time, please provide an alternative way to modify email templates. We have tried copying the files to child-theme but it does not work and documentation is not much of a help.

I look forward to a solution to this asap.

Thanks

Viewing 7 posts - 1 through 7 (of 7 total)