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Tom

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Viewing 17 posts - 26 through 42 (of 42 total)
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Nov 20, 2020 at 3:55 pm in reply to: All downloads are no longer linked #141152

Tom
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Nov 20, 2020 at 11:45 am in reply to: All downloads are no longer linked #141119

Tom
Participant

I also changed the theme for a short time – unfortunately I still get the message: “download-not-available.txt”.

Nov 19, 2020 at 4:01 pm in reply to: All downloads are no longer linked #141081

Tom
Participant

Step by step I deactivated all plugins, emptied the cache and tested the download function. Unfortunately all without success – so that was not the reason.

Nov 19, 2020 at 1:48 pm in reply to: All downloads are no longer linked #141065

Tom
Participant

We are not aware that plugins have been installed recently that overwrite the post-meta, or that a function has been applied that makes all download files disappear.

Unfortunately we do not know which plugins could lead to such a procedure. Are such plugins currently installed?

Nov 19, 2020 at 10:21 am in reply to: All downloads are no longer linked #141050

Tom
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Nov 18, 2020 at 4:21 pm in reply to: All downloads are no longer linked #141017

Tom
Participant

When trying to download, I get the following text “download-not-available.txt”.

Could you possibly take a closer look at it?

Aug 21, 2020 at 8:03 am in reply to: Content of Toggles disapears #134859

Tom
Participant

Hi Nayeem,

Thank you for your response. But as you can see on https://www.kulturhaus-osterfeld.de/kontakt/ the toggles work when there is no WPDM content.

I’m now using another element but it would be great to have a solution. I moved the “old” element under the new one.

Kind regards, Tom

Aug 20, 2020 at 9:47 pm in reply to: Content of Toggles disapears #134851

Tom
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Aug 14, 2020 at 2:06 pm in reply to: Downloads not working #134437

Tom
Participant

Dear Nayeem,

thank you for your really quick help. I’m very happy, that now all works fine. Can you please inform me, why the download links became masked? The system runs without any problems until the error appears.

And please inform me, how I can unmask downloads in case that this will happen again.

Best regards, Tom

Aug 14, 2020 at 10:41 am in reply to: Downloads not working #134416

Tom
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Mar 13, 2020 at 1:42 pm in reply to: Donbwload not available #121947

Tom
Participant

Solved!!!

Thank you for your very quick response and help.

Best regards, Tom

Dec 16, 2019 at 10:19 am in reply to: Problems after updating to 5.0.3 #116823

Tom
Participant

Hey Support,

I asked you on 11th of December to help me. I’m Pro-User with support. But I didn’t received any reaction until now. Can you please comment my post?

regards, Tom

Dec 13, 2019 at 12:42 pm in reply to: Problems after updating to 5.0.3 #116708

Tom
Participant

Dear Yvonne,

thank you for your tip. How did you rolled back to version 4.9.7?

Best regards, Tom

Dec 12, 2019 at 6:08 pm in reply to: Packages with more than one document not downloading #116657

Tom
Participant

We have the same problem on our website. Unfortunaltely no response until now

Dec 12, 2019 at 2:12 pm in reply to: Problems after updating to 5.0.3 #116637

Tom
Participant

Hey guys,

can you please feedback my ticket? My customer needs a fix or any help.

Best regards, Tom

Dec 11, 2019 at 3:25 pm in reply to: Problems after updating to 5.0.3 #116536

Tom
Participant

Unfortunately, I don’t get any errors displayed. The download simply does not start. The page simply reloads.

Dec 11, 2019 at 11:06 am in reply to: Problems after updating to 5.0.3 #116514

Tom
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Viewing 17 posts - 26 through 42 (of 42 total)
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