Saussan Khalil

Apparently you haven’t tried to even fix it. Because we’ve tried on several computers and several different internet lines and the same issue happens.

The article you sent is related to server errors, but if you checked the website and the Premium Plugins page you would see that the issue is related to a specific part of your plugin and not the server…

Please revise this page properly https://kalamna.sevendynamic.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=ppsettings…

You’ll see that when you open the inspector on that page, the 404 error will appear in the console…

Please check our new reply back.

Thanks.

We did all that, we disabled all the plugins and tried it.

We cleared the cache and tried it.

We disabled the theme and tried it.

The save only works on the basic settings tab and not the premium plugins tab.

We even erased all plugins and tried again.

Nothing worked.

We also did the changes you asked and when we go to Settings > Premium Package and edit anything and save it. it still doesn’t work.

Please try again now we disabled Google Authenticator.

Please try again now we disabled Google Authenticator.

This is super urgent please…

Hope you can help us out urgently please as we need to launch today.

Thank you =)

• This reply was modified 4 years, 11 months ago by Saussan Khalil.