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I cant believe it has taken so long to give us support and we need to launch the site today!
The template is called Vichy, here is a reference image. I need a solution ASAP please!
Hi Nayeem, could you access and check the issue on IOS Safari?
your user had the wrong permission, you can log into the backend now
wpdownloadmanager
temporarypassword2121.
Yes it is, as I said you need to be logged in to see the wpdm blocks.
What do you mean? Please. Check the template we are using for downloads. Is that not the shortcode used for preview???
Were you able to log into the site? You requested a login
yes, please login with the provided account and check https://www.vichycam-eventos.com/contenido/ from IOS Safari. Previews dont load.
im using [product_preview_800x800]
Hello? Were you able to look at the issue Nayeem?