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Jordan Stambaugh

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Viewing 17 posts - 1 through 17 (of 17 total)
Feb 7, 2023 at 4:50 pm in reply to: Form lock + gravity forms not working #183175

Jordan Stambaugh
Member

Try on the downloads archive page – this is where people are attempting to download packages – not on the individual package pages.

Feb 6, 2023 at 5:32 pm in reply to: Form lock + gravity forms not working #183138

Jordan Stambaugh
Member

We don’t care about the email sending – the plugin doesn’t download the package to the computer on form submission, basic functionality of the plugin. This needs to be fixed.

Feb 3, 2023 at 8:02 pm in reply to: Form lock + gravity forms not working #183071

Jordan Stambaugh
Member

https://www.loom.com/share/13875ec3017b425c82d97ca5dfae2f48

Feb 3, 2023 at 7:51 pm in reply to: Form lock + gravity forms not working #183070

Jordan Stambaugh
Member

Feb 2, 2023 at 10:48 pm in reply to: Form lock + gravity forms not working #183045

Jordan Stambaugh
Member

tried to download and this is the screen that shows – nothing is downloaded though.
https://prnt.sc/58felt5FTare

Feb 1, 2023 at 10:25 pm in reply to: Form lock + gravity forms not working #182993

Jordan Stambaugh
Member

The downloads are still not working after testing….

Jan 31, 2023 at 7:52 pm in reply to: Form lock + gravity forms not working #182898

Jordan Stambaugh
Member

Just tested again – most recent file (Jan. 24, 2023) is not downloaded when form is submitted. Plugin is broken.

Jan 31, 2023 at 3:48 pm in reply to: Form lock + gravity forms not working #182894

Jordan Stambaugh
Member

In addition once you have fixed that, try to download a package. It didn’t work for me after filling out the form – nothing was downloaded.

Jan 31, 2023 at 3:47 pm in reply to: Form lock + gravity forms not working #182893

Jordan Stambaugh
Member
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Jan 30, 2023 at 6:14 pm in reply to: Form lock + gravity forms not working #182854

Jordan Stambaugh
Member

Now there is a login lock? This is incorrect – The downloads list needs to be publicly accessible.

Jan 28, 2023 at 5:34 pm in reply to: Form lock + gravity forms not working #182740

Jordan Stambaugh
Member
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Jan 27, 2023 at 5:15 pm in reply to: Form lock + gravity forms not working #182713

Jordan Stambaugh
Member
This reply has been marked as private.
Jan 27, 2023 at 4:52 pm in reply to: Form lock + gravity forms not working #182712

Jordan Stambaugh
Member

I had the same issue of people not being able to download documents. It looks like the plugin was out of date again.

Can you remove that in the next update? Because we cannot constantly go to Download manager settings, save license, and go back to update. This will not work. We need automatic updates available so the forms can continue to work.

Jan 9, 2023 at 7:55 pm in reply to: Form lock + gravity forms not working #182052

Jordan Stambaugh
Member

Ah perfect. I will follow these steps when updating in the future. Thank you.

Jan 9, 2023 at 5:03 am in reply to: Form lock + gravity forms not working #182006

Jordan Stambaugh
Member
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Jan 8, 2023 at 5:41 pm in reply to: Form lock + gravity forms not working #181998

Jordan Stambaugh
Member
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Nov 4, 2019 at 5:00 pm in reply to: Download redirect not working #114368

Jordan Stambaugh
Member

Can anyone assist here? When I first purchased I was supported via email very quickly but now one one is helping and the website is Live. Are you on vacation or something?

I tried creating a new form, and a new package and it’s the same issue – says “thank you – we’ll be in touch soon” (the standard gravity form confirmation).

Viewing 17 posts - 1 through 17 (of 17 total)