Johann Ruff

OK, perfect, thanks, there was the issue, now its showing correct information.

Hello,

Thanks!

1.) ► https://prnt.sc/qxtoxl
I cant do here nothing I just see circle and see the two folders left side?
What is the problem? Is there an old cache info?

Thanks.

Hello?

Hi got my message? I have answered, written you on 27.11.
Pls check and let me know, thanks!

Hi, I have send here, checked “set in private reply” …but will do now again, pls let me know if you got my message.

Hello, do you got my private message?

Hi, thanks.

Now I have created for the client a download page.
Now we are sending link.

But can you still explain me:
1.)
Why Download count is not showing, after download the number will not change?
2.)
Why Password limitation is also not working?
I have tried more times but it has no effect?
3.)
Why Download limitation is also not working?
I have tried more times but it has no effect?
4.)
Why I have in your default site template two download buttons?

Thanks!

Hi, thanks for fast answer, so for the moment what I can understand:

1.) This is not working for now? Or this will not work?
=► https://prnt.sc/pxuqg5
=► https://prnt.sc/pxura0
There can be different files, not only pdf which I need with password protect.
What I want is, I wanted directly send email link and after click on mail download button I wanted to be asked for password before downloading.

2.) “When you create the package and set 2 lock options, the file will be downloaded when the user completes one of the options.”
► Which two lock options? Where and how to set?

Thanks!