Jennyfer Moreno Shek

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Viewing 25 posts - 1 through 25 (of 25 total)
Aug 18, 2022 at 3:50 pm
#176923
Participant
Jennyfer Moreno Shek
OP
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Aug 18, 2022 at 11:16 am
#176898
Participant
Jennyfer Moreno Shek
OP

Hello,

1. How can I add watermarks to preview images? If so, please provide instructions on how to do itWPDM – Watermark
2. Are there any updates regarding my previous ticket?
3. How can I set Dropbox API Credentials, please provide instructions

Aug 17, 2022 at 12:04 pm
#176844
Participant
Jennyfer Moreno Shek
OP

#1 I paid $129 for the package I currently have, could you please explain how if I get all access you can only refund is $60? I’m super confused with that statement

#2 Are there any updates on what you sent to your authorities?

#3 Is there a step by step documentation on how create memberships that can apply to the entire store but let customer download only 4 items?

Aug 14, 2022 at 3:56 pm
#176708
Participant
Jennyfer Moreno Shek
OP

I see you logged in and made changes to the package, THANK YOU! I appreciate your help with that. In the future, how can I edit the amount of padding on the top of the page?

Regarding payment methods: How can I get Stripe, isn’t it part of my special pack? If not, are there any special offers for users to upgrade to the “all access” package?

Aug 14, 2022 at 10:35 am
#176702
Participant
Jennyfer Moreno Shek
OP

Here you go: https://share.getcloudapp.com/5zur0R0p

Aug 12, 2022 at 11:29 pm
#176638
Participant
Jennyfer Moreno Shek
OP

Hello, some help would be appreciated….

1. How can I create one membership where clients can pick no more than 4 items from the library every month?

2. How can I make my package https://www.reavic.com/my-downloads/preparing-for-the-housing-market/ look like this: https://try.wpdownloadmanager.com/download/video-player-play-download/

3. Tab “Add Ons” now shows a list of all plugins but it is making me purchase them, I purchased your megapack and I need to get stripe and paypal but I don’t see it on my download.

I appreciate the help that I’ve been getting but this plugin isn’t living up to my expectations, documentation lack details I am very confused and I been investing way to much time on this plug in wtih very few results. I really need someone to help or to get my money back since it isn’t working.

Aug 12, 2022 at 11:13 pm
#176637
Participant
Jennyfer Moreno Shek
OP

Questions

#1. How to make this page:https://www.reavic.com/my-downloads/preparing-for-the-housing-market/ look like this page: https://try.wpdownloadmanager.com/download/video-player-play-download/ I can’t believe a $100 + plug-in has such poor presentation even with a theme from the same company.

#2. How can I create a monthly membership that allows users to download only 4 products? I need for the products to be able to be purchased individually OR through that subscription.

Thanks

Aug 12, 2022 at 7:20 pm
#176626
Participant
Jennyfer Moreno Shek
OP

Hello,

It seems no one have seen my previous question, before making a request for “custom work” I wanted to know pricing just to get a cart icon that lights up when something is in the cart

Aug 9, 2022 at 2:36 am
#176458
Participant
Jennyfer Moreno Shek
OP

What’s the charge for these custom designs? Honestly, I feel it should be something that comes with the plugin… Woocommerce has the option for the designer to use a shortcode for their cart menu for example, it isn’t something extra (and their plugin is free)

Aug 1, 2022 at 8:22 pm
#176132
Participant
Jennyfer Moreno Shek
OP

1. Yes! that was what I was trying to do, thank you so much! I wish I could change the font now.

2. One question, for the menu, I want to show a cart icon just like the one on your menu. An icon that lights up when there is something in the cart, what block can I use for that?

3. Also, we won’t have multiple vendors, how can I disable the author’s name so it doesn’t show under the assets for sale?

4. Is there a way for my reavic.com/members page to automatically redirect a person that’s already logged in to their dashboard when they click on that menu option?

5. Is there a “category” block that only shows the thumbnail associated with said category? For example, instead of the three thumbnails on the home page below the hero header, I want to show two thumbnails that would say “Memes” and “Videos”

7. How can I make my reavic.com/catalog page look more like this one https://graphicriver.net/presentation-templates

6. How can I shrink product image and bring description to the side of that image: https://www.reavic.com/my-downloads/then-now/

Thank you!

Aug 1, 2022 at 11:28 am
#176097
Participant
Jennyfer Moreno Shek
OP

Hi,

I’m not sure if you deleted the Catalog page or hosting did, thank you because I couldn’t delete it. I created a new one but the block called “Packages” for some reason isn’t showing when I edit my new catalog page. The catalog page is where all of our artwork will show for people to buy so what do you suggest?

If may I suggest, please add more options to edit WPDM aesthetics (font, font size, additional colors/gradients for each element) and continue working on compatibility with Elementor and other themes, also make your theme work with Elementor, Gutenberg still have long ways to go before it’s a decent builder.

Thank you

Jul 31, 2022 at 6:34 pm
#176075
Participant
Jennyfer Moreno Shek
OP

On h2, I’m using a blog and that’s why you see it BUT that’s not what I wanted to show there. I just wanted for four featured products/packages to show there not that block, So how can I accomplish that without having the entire search there?

Yes, the catalog page has a critical issue, that is caused by your shortcode… that is the the whole point of my asking for help. I need to resolve that

The theme feels extremely bland, how can I add drop shadow to the buttons and behind product images?

Thanks

Jul 31, 2022 at 2:13 pm
#176059
Participant
Jennyfer Moreno Shek
OP

reavic.com/catalog is and reavic.com/h2 I was trying to use shortcodes since I weren’t finding blocks to create a library in the catalog page and feature products for the h2 page.

Thanks

Jul 31, 2022 at 11:31 am
#176054
Participant
Jennyfer Moreno Shek
OP

Hi, I need a way to show “featured Products” but I’m not seeing how to accomplish this

Jul 31, 2022 at 8:08 am
#176053
Participant
Jennyfer Moreno Shek
OP

I shared link but for some reason I need to keep on editing my posts for them to show. I already have those blocks. I trying not to use Elementor because using the shortcodes with Elementor don’t look good or don’t work. I am now using attire and the Gutenberg blocks but now I can’t even edit a page – I would have to use disable your plugin. I previously share login information, you can use that if you need to log in.

Jul 31, 2022 at 12:34 am
#176044
Participant
Jennyfer Moreno Shek
OP

I’ve installed Attire free version and I was editing everything even though I’m not versed with Gutenberg. THe minute I started adding WPDM shortcodes, I’m having all kinds of isues and can’t even edit my pages.

I was hoping for the Attire Theme to have its own page editor, either nothing I’m doing with WPDM and Attire is working as easy as it would’ve been for me to build a site with Elementor, see the issue here:
https://www.loom.com/share/a3c10d4124d541d7bd70a1a7c877552c

Jul 30, 2022 at 11:23 pm
#176043
Participant
Jennyfer Moreno Shek
OP
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Jul 30, 2022 at 5:04 pm
#176036
Participant
Jennyfer Moreno Shek
OP

Thanks, do you have a free theme I could use with the plugin? I’ve seen other people are having issues with elementor.

Jul 29, 2022 at 3:00 pm
#175986
Participant
Jennyfer Moreno Shek
OP
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Jul 29, 2022 at 8:45 am
#175959
Participant
Jennyfer Moreno Shek
OP

Hello,

What shortcodes do I need to set a page that looks and act like this one:
https://demo.wpattire.com/digital-marketplace-2/

Jul 29, 2022 at 7:36 am
#175957
Participant
Jennyfer Moreno Shek
OP

1. Thank you for the clarification on the refund. We don’t want future charges to that account, how can that be avoid?
2. I’m looking at the members’ page from incognito, and on a second computer and still don’t see the logo.
3. How long should I expect an update regarding he addons? I really need to finish this site this week.

Thanks

Jul 28, 2022 at 8:10 pm
#175939
Participant
Jennyfer Moreno Shek
OP
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Jul 28, 2022 at 1:33 pm
#175902
Participant
Jennyfer Moreno Shek
OP
    1. Logo still not showing on registration page, https://www.reavic.com/members/
    2. I’ve upgraded to special package because I really need detailed support and all the addons
    3. I do not want a themeforest theme, I want to features like themeforest: To show a whole bunch of digital products on, to pay and download one by one OR under monthly membership – only membership has limit download How do I do it?
Jul 28, 2022 at 1:38 am
#175858
Participant
Jennyfer Moreno Shek
OP

I was looking at your addons and I have a question.

First, my client’s Order ID# WPDM62CA1AA2547FD, I just don’t have access to his account to open tickets there.

If I purchase special package under my account for single installation right now, would that addon be included? As I said before I need to replicated Envato’s websites BUT for videos only… Client wants to have option for limited number of downloads under a membership and regular single download. Would I be able to have the addon to limit number of downloads per month? Also, do you have more extensive instructions. the docs I found are very basic, they are meant for someone that already know your plugin and I don’t know it that well, I only know the basic download manager.

Also, if I get single installation special package today, can I upgrade later at anytime?

Thanks

Jul 27, 2022 at 4:59 pm
#175836
Participant
Jennyfer Moreno Shek
OP
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Viewing 25 posts - 1 through 25 (of 25 total)