Jasper

Disregard.

Hello – Any help with this? This problem is preventing any downloads on my client’s live site. Thanks.

Edit regarding the “send download link.” The link is valid and allows the download basically if you look at it immediately. Although it allows a usage limit of 3 and expiration after 60 minutes. Not sure if that issue is related or not.

That worked – thank you!

Great – thank you!

I know that the free version that is hosted on WordPress is what shows in the popup window, but if you look at the plugins directory below that photo, it says version 4.7.2. which is why I am confused.

I believe I have the pro version because I have a license key and add-ons.

Thank you.

Thanks. This is what my screen looks like. When you click VIEW DETAILS you get the free details. If that I am updated that is fine, I was just checking.

Hello, I was having the same problem, where only the shortcodes showed up. I reverted to WordPress 4.8 and the previous version of Download Manager pro, and it works now.

To duplicate the problem, on my staging server. The download links were displaying normally, then I:
1) Updated WordPress 4.8 to 4.8.1.
— Download links still worked.
2) Upgraded Download Manager Pro from 4.6.7 to 4.6.8
— Download links broke, only shortcodes showing up.
The plugin behaves as if it is deactivated because all the menu items in the left side are gone, but the plugin is active.

Thanks!!

Thanks. I was looking for a way to unlink it from staging after we launched, and could not find it.