Jason Levandoski

Please let me know when this is fixed. This has literally caused us several weeks of downtime this year!
I have rolled back to 6.2.8 to get it working again.

-Jason

Is there any updates otherwise I once again need to role back to DM 6.2.8??

Same issue. I disabled everything except Contact 7 and the Download Manger related items.

This is the same issue from two months ago and was never resolved. At that time I had to roll back my install to old Download Manager. Please this must get properly resolved ASAP.

-Jason

This is now another instance where I am having to waste days of time self-solving this Plugin Issue.

I have put WP Stock Theme 2023 and did not help. Turned off Wordfence, did not help. This Plugin gives me the most trouble of any that we use.

Please do the needful an investigate this ASAP since the site is not functional for my customers and receiving many complaints NOW!

Thanks

Hello,

It seems my plugins are updated and it seems whatever manual changes you made for me are gone or broken..

When I try any download link I get “— Invalid download link —” errors..

Could you take a look.

-JAson

Yes for #1 you did change settings.

However, the scenario was: In the FormLocked Download link page before you updated, each package file link “APPEARED” to be downloadable….

So say a package of 5 files, a person was clicking the first, second, third…. links and instead 3 ZIPS were started in the backend killing the server inadvertently..

Yes the user is doing dumb, but why does the UI make it look like it is possible.. I guess when “Single File for Package Downloads” setting is enabled, the individual files should NOT have HyperLinks or Download Buttons.. Only the Big ZIP button should be a HyperLink.. It should disable after click to prevent multiple click/ZIPs being created on Backend..

I guess it is more about making the UI more clear and Mistake-Proof the logic as to what is occurring..

Thanks for your support!!

1. We know there needs to be a bug fix from earlier in the thread. Clicking a single download from Package was creating a zip even though I did not click the Zip button. This was creating huge loads on the server for no reason resulting in the original 500 and timeout error..

2. The Download Count Limits and Expiration Date is not followed for Form Locked Packages.
Right now Form Locked seem to be set to 3 downloads.. If a package has more than 3 files, the person needs to do several Form Submissions to get all files.. That is not good..

3. Lack of Scrolling in FormLock link page – Which you provide partial fix.

4. There should be a way to turn the ZIP Package button on and off at the package level. Some packages with small files, a Zip would be great. However, a package with large files, a zip is not good.. Right now your partial fix has totally disable ALL zip which is not so great at all..

-Jason

Seems ok for now.. So will all this get better for FormLocked in the next release?

Thanks,
Jason

New issue with the fix you provided me.. Now a single file package has no link?

Scrolling is present now. What about the settings not aligning with expiration and download count?

And if I click it..

Also why do these settings not align with what I see in the Download page?

Also, how do I remove this Zip Button easily? Can that be an improvement also?