jamesburden

Thanks. I’ve updated the add-on and that’s solved that problem. But now another one is occurring. Whilst I can now download a resource from that resource page (http://familyimpact.org/resources/family-impact-resources/), if I try to download more than one file it simply downloads duplicates of the first file.

So if I click ‘download’ for Adventure Unlimited and fill in my details and get the download link then it works fine. But if I then click on ‘download’ for any other resource it will simply download the duplicate of Adventure Unlimited.

Please advise on how to resolve this as soon as possible.

Also, I checked in my Downloads > Settings > Updates and it wasn’t showing Form Lock Add-on as having an available update. It would be far more useful if that list reflected which updates were actually available.

Hi Shoan

The popup box is now appearing as it should – thank you. However, there is now a new problem in that the resources are not accessible and return a URL that ends in /#locked

For example, if I click on any one of the resources the pop up box appears fine. I fill in my name and email and click submit. I then see the confirmation box saying “Thank you for subscribing…” etc. But then when I click on the green download button nothing happens apart from the URL changing to /#locked.

What has changed to cause this? How can we get it working again? Your login credentials are still valid.

Thanks for your help

James

Sorry – hadn’t spotted it was too big. Attached is slightly smaller.