Gaurav Chalana

I’m not sure what you mean. As I have already explained multiple times, I would like:
1. The user to only have to fill out the form once.
2. A unique URL/link for each document.

I don’t particularly care how that’s set up, as long as it works.

We’ve decided because of the short timeline to try to set everything up within one package: https://www.valtris.com/download/esg-highlights/. This allows me to download one of the individual files the first time I fill out the form and click “Download”, but every time I click “Download” after that – even for one of the individual files rather than the big “Download” button at the bottom – it gives me a .zip of all of the files.

I don’t expect this will be able to be fixed before our go-live. However, I am very disappointed that this plugin is so buggy and the features don’t work as advertised.

Yes, we would like a different URL for each file in the same package. I noticed there is a link for each document that I can copy on the Edit page for the package (like this one, for example: https://www.valtris.com?wpdmdl=3801&ind=1734739534750), but when I go to it, it just says I don’t have access to the file. It doesn’t show the form or any way for the user to gain access. So that doesn’t work for us. We want the user to immediately be able to see the download they want. Even an anchor link would be helpful.

So the link I sent you before, https://www.valtris.com/about/corporate-social-responsibility/esg-highlights/, has all of the documents that a user should be able to download once they fill out that form. I set each of those up as its own package so that we could have unique URLs for each file. What we want to have happen is, on that page, when the user clicks “Download”, they fill out the form. After they have filled out the form once, they can click any of the other “Download” buttons to download another document WITHOUT having to fill out the form again.

Or, in other words, if a user downloads the document on https://www.valtris.com/download/supplier-code-of-conduct/, they should also be able to download the document on https://www.valtris.com/download/life-cycle-analysis-esg-highlight/ without filling out the form again.

If the way I set it up does not work, we are open to other options, but we need a solution where:
1. The user only has to fill out the form once.
2. We can have unique URL/link to each document.

Thank you for the update. It is annoying that this does not work with Gravity Forms when that was listed as a supported plugin, as it seems a waste to have two different form plugins on the site. But, if that’s what it takes to make it work at this point, that is fine.

You are correct that your solution does allow the download button to appear, which is what we want. However, users should only have to fill out the form once to download all of the documents associated with the form. This is not working. It is making me fill out the same exact form for each document. I have the setting under Downloads > Settings > General > Form Lock set to “Show form once in a session”, but it is showing the form more than once. Can you please help us fix this so that users only have to fill out the form once and, after that, can download any of the other documents they wish?

For an example, here is a page with all of the downloads using that form: https://www.valtris.com/about/corporate-social-responsibility/esg-highlights/

The site URL is https://www.valtris.com/. I shared two URLs related to this issue in the previous post:

This page is set up to email the download link: https://www.valtris.com/download/corporate-sustainability-policy/
This one is not: https://www.valtris.com/download/eccles-esg-highlight/