Thanks for the reply Tavnir. I resolved this issue, but had a couple questions in another post I created right after this one.
I am able to use [latepoint_customer_dashboard] to display appointments in the WPDownloads Manager dashboard, but would like to remove a couple elements (the “Logout” link above Welcome, the My Information tab, and the New Appointment tab). Is it possible to edit [latepoint_customer_dashboard] to only show upcoming appointments, and not have a logout link? See attachment.