immllc

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 28 total)

immllc
Participant

Other people including me, are having the very same issue, why do you keep making your reply private in the various threads that bring this up? Why don’t you let us all know what is going on and when it will be fixed.

FYI, I have yet to have the Download Manager plugin update within the WordPress plugins page since this ability was released. If it is possibly a permissions problem, how about letting people know what permissions.

in reply to: PDF Stamper Issues #52442

immllc
Participant

Shaon,

In the file manager, did you upload a new file? That’s when the Invalid Directory error shows on the page in the background.

For the pdf stamper, did you create a new package and upload the package file via the admin panel, save the package and then download and view it? That was then scenario where the pdf stamper doesn’t work, when the package file has a relative path name rather than a fully qualified path name showing on the package edit page.

in reply to: PDF Stamper Issues #52415

immllc
Participant
This reply has been marked as private.
in reply to: PDF Stamper Issues #52393

immllc
Participant

Shaon,

As I mentioned in the last paragraph of my original post, ignore the double slashes in the images. I removed the trailing slash from the file browser settings field and retested and it made no difference. As mentioned, I didn’t update the images I uploaded after removing the trailing slash.

I actually do still have a dev site copy that is kept up to date with respect to plugins, WordPress, etc., although the content isn’t, and I confirmed the same problem exists. If that would be helpful, I can let you have admin access for that site.

Oh, and I am pleased you don’t hack the plugins with one-off fixes. It’s a rarity from my experience and to be commended.

in reply to: PDF Stamper Issues #52367

immllc
Participant

Sharon,

Except in an cases of extreme emergency, we do not allow plugin developers admin access to our sites. For one thing we have plugin and theme editing disabled by default, so other than uninstalling and reinstalling a plugin, there isn’t much else they can do.

We also do not ascribe to plugin hacks, again except in cases of extreme emergency. If there is a known problem and as in this case, a workaround, we would rather wait until any fix is pushed in a normal update release.

Now if there is an issue you know about and you have beta code you wish to test, I am capable of testing it for you and reporting back the results. I’ll set up a local test instance for the purpose. It’s more work on my end, but I am a developer myself and used to working with other developers to resolve issues.

in reply to: BUG – Invalid Option in WPDM Directory Add-on #49031

immllc
Participant

Sharriar,

Thanks for the reply. I think I have run across a couple of other instances where foreach loops should have been enclosed in a conditional test in a couple of other plugins. I’ll have to see if I can reproduce them, but one that sticks in my mind is with the Advanced Custom Field add-on, it tries to run a foreach loop on the group option, even if it is undefined or defined, but no value.

If I can track down the others I think I saw, I’ll report them.

in reply to: CSV Import Not Working #29079

immllc
Participant

Hi,
Can you please remove my .csv file from the public view.

Thanks..that worked!
I was able to iron out the rest of my kinks and i now have a successful import across the board.

in reply to: CSV Import Not Working #29028

immllc
Participant
This reply has been marked as private.
in reply to: CSV Import Not Working #29019

immllc
Participant
This reply has been marked as private.
in reply to: Table headers in Categories Short Code #27918

immllc
Participant
This reply has been marked as private.
in reply to: User Access and Hide Everything #27916

immllc
Participant
This reply has been marked as private.
in reply to: Download link going to 404 #27914

immllc
Participant

Hi Sorry for the delay, i have been out sick.
ok you now have admin access with that same account.

Please advise.

in reply to: Download link going to 404 #27738

immllc
Participant
This reply has been marked as private.
in reply to: Package Page/Template Style broken #27728

immllc
Participant

Hi Shaon…
Sorry forgot to update this one.
Yes i changed the login already.

I have some issues with a template just like you mentioned.
Sorry for not telling you sooner.

Thanks…

in reply to: Download link going to 404 #27720

immllc
Participant

OK.. I think i solved it…Or at least have a work around
again not sure which one of these did it but here is the steps i took.

1.) Updated WP Core to most recent version
2.) Updated this setting: “File Browser Root” in the basic settings area
3.) Deleted the main plugin and reinstalled from a freshly downloaded copy.

Here is how you tell if it is going to work.
1.) Create a new package
2.) Upload a file (actually in reviewing my steps while writing this, this is the function that is not working)
3.) After uploading the file via the uploader OR the file manager…select the “browse” tab and chose the file you would like to attach via that interface

you will notice that after you do a straight file upload the file will be added in the “Attached Files” section, but will only display the file name.
When you attach a file using the “browse” tab, you will see the entire file path and name in the attach files section.
I am assuming the entire file path name is needed in order for the file to be found.

Shaon…maybe you can fix the upload functionality in the next update.

in reply to: Download link going to 404 #27715

immllc
Participant

Hi Shaon,
Actually i was wrong, i didnt look at this closely enough.

In Firefox i was able to download a file, BUT i didnt realize that the file was blank.
Every file i go to download is labeled “download-manager-files” with no extension or anything.
See attachement

I have tried remove the plugin and reinstall and have not had any luck.
I have tried that many times.

How can we fix this issue.

Please advise as this is urgent.
thank you.

in reply to: Package Page/Template Style broken #27692

immllc
Participant

Hi Shaon,
I have many other custom post types in my theme that are being handled just fine.
it seems as though its not loading the header on those pages for some reason

in reply to: Download link going to 404 #27691

immllc
Participant

Come to think of it, i did reinstall the plugin so that might have helped as well!

in reply to: Download link going to 404 #27681

immllc
Participant

I dont know on this one..I re-uploaded and created some new packages and they seem to download fine now…not sure why all of a sudden they are working..so this is resolved for me, BUT with out an explainable resolution.
Sorry

in reply to: Package Page/Template Style broken #27661

immllc
Participant

I have changed your access level to Administrator so you can now log in and see what is going on.

in reply to: Download link going to 404 #27660

immllc
Participant

I have changed your access level to Administrator

in reply to: Download link going to 404 #27637

immllc
Participant

sorry about that.
Ok its updated

in reply to: Download link going to 404 #27600

immllc
Participant

I have sent you the credentials in my other post. Let me knwo if you also need them here.

in reply to: Package Page/Template Style broken #27599

immllc
Participant

any luck on this?

in reply to: Package Page/Template Style broken #27552

immllc
Participant
This reply has been marked as private.
Viewing 25 posts - 1 through 25 (of 28 total)