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Viewing 6 posts - 1 through 6 (of 6 total)
Aug 17, 2023 at 7:31 am in reply to: Files are missing #189315

IAOMT
Member

the problem has been fixed. you can close this support ticket

Aug 14, 2023 at 1:45 pm in reply to: Files are missing #189228

IAOMT
Member

I just sent a password reset to
support@wpdownloadmanager.com
please check your spam if not in your main email
Thanks
R

Aug 10, 2023 at 4:25 pm in reply to: Files are missing #189183

IAOMT
Member
This reply has been marked as private.
Aug 6, 2023 at 6:39 pm in reply to: Files are missing #189062

IAOMT
Member

Hey Shahjada
What email do you want me to use when creating you a temp admin account?

Aug 4, 2023 at 7:35 am in reply to: Files are missing #189049

IAOMT
Member

Hi Tanvir
Thansk for the response. I have reset the upload directory to where all our pdf files are held… but that has not repopulated Download Manager with all the pdf files we’ve uploaded over the last several years. The pdf files are still on our server and each page has the file name as i outlined above. But they don’t show up inside of Download Manager. How do i get all my the pdf files we’ve previously uploaded to show up inside of download manager again?

ALso, where can i find what changed between the old version and the new version? Do you think the new version cleared our content?
Is this new version compatible with PHP 8 ?

Many thanks in advance!

Aug 3, 2023 at 11:37 pm in reply to: Files are missing #189047

IAOMT
Member

The good news is that the pdf files are all on the server in the folder /wp-content/uploads/
But none of the pdfs that are on our server show up in Download Manager

We are using a custom field, “iaomt_file_name”, which shows the name of the pdf file that was attached to the post.
example iaomt_file_name = Frankenberger-Amalgam-2021-1.pdf
you can verify it is on the server at that link.
https://library.iaomt.org/wp-content/uploads/Frankenberger-Amalgam-2021-1.pdf
Additionally, I went into the myphp (wordpress database) and verified that the database table holds the “post id”, the “iaomt file name” and the pdf file name itself are all linked.

Viewing 6 posts - 1 through 6 (of 6 total)