Rowan Griffiths

Ok, thanks.

Can the download image on the list of downloads link to the post too?

Ok thanks.

I have the thumbnail shortcode on the page template but it does not show on the download post?

[thumb_400x600]
[download_link_extended]

Any update?

Ok thanks, export works now.

What about bots and the stats – are the numbers in Stats no accurate if they include all search engine etc traffic?

The Downloads export does not work to generate a list of links so we can block IPs from bots… get the below message.

https://snipboard.io/FvAC0i.jpg

How can we get a list of all of the downloads links??

It still says 2017 on it though?

https://snipboard.io/tjJdNh.jpg

Hi,
Sorry for the delays, Your order #58ad74193f6a7 is active now and you can download your invoice.

May 2020: https://snipboard.io/T3kVFq.jpg

May 2021: https://snipboard.io/EdeNxL.jpg

As you see the stats on downloads have been worng and far too high this year as above example – same each month of 2021…..

And again, still no reply 6 days later…..

And update please?

This was 17 days ago and still no reply.

All we want is the correct invoice/s for this year!!

This was the only thing that would this issue FYI:

From this ticket: https://www.wpdownloadmanager.com/support/topic/upload-and-download-is-not-working/

“I have just removed this message from the Downloads > Settings > Basic

Download Limit Message:
<i class=”fa fa-exclamation-triangle”></i> Download Limit Exceeded!

****

Remove the above and the saving and pdf file downloads work properly.”

Tried updating the file types but it doesn’t ever save the options…. This issue needs fixing urgently – can you help please?
https://snipboard.io/AEykoX.jpg

Hi,

Nothing has changed – the plugins were all still active before and it worked.

Only deactivating the Form Lock plugin did anything…

There is no download button / link when the form is filled in, surely that is a Form lock issue?

Can you look at this again please asap?

Thanks

Hi,

By rolling back to v1.7.5 it has starting working again yes.

But as in the https://www.wpdownloadmanager.com/support/topic/need-latest-form-lock/ ticket – when you update the Form Lock plugin it breaks the form lock element.

Thanks