Rowan Griffiths

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 116 total)
in reply to: Cancel Renewal #197203

Hi,

I have added another note now – the website the plugin was used on no longer requires Download Manager. Can this be cancelled so we are not billed on the 23rd July please.

Thanks

in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #189430

Thanks – what was the issue?

Will we get charged twice again next time?

in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #189294

Please can you update us asap on why we have been charged twice for one license of the plugin?

The ticket was first submitted 3 weeks ago on the 25th July…..

in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #189246

Can we have an update please?

in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #189225
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in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #189149
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in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #189085

Hi,

As screenshot in previous message, it is Order # 58ad74193f6a7

in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #188828

Can we get a reply to this please?

in reply to: Paid twice in 2023 for Download Manager Pro v6.3 #188823
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in reply to: Cancel renewal request #178838

Will that be renewed now then?

It is supposed to renew on the 17th October….

in reply to: Cancel renewal request #178823
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in reply to: Cancel renewal request #178818
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in reply to: Billing – overcharged? #173205

When was it charged?

Can you tell me the date please?

in reply to: Billing – overcharged? #173201

Ok, can you confirm when #58ad74193f6a7 was paid please?

in reply to: Billing – overcharged? #173116
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in reply to: Billing – overcharged? #173115
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in reply to: Billing – overcharged? #173073

Any update please?

It has been 4 days now…..

in reply to: Billing – overcharged? #172996
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in reply to: Form Lock on Link template #166414

Is there any way of having the form lock work so once one has been filled out, all downloads are available without filling in the forms again?

Rather than once per session per package – once per session all packages?

in reply to: Form Lock on Link template #166412
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in reply to: Form Lock on Link template #166411

When you refresh the page it shows the message: “Your download link is ready now:”

https://snipboard.io/SlgGKJ.jpg

How can I change the text and styling for this?

in reply to: Form Lock on Link template #166400
in reply to: Form Lock on Link template #166387
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in reply to: Form Lock on Link template #166384

Actually, sorted that now!

Only thing I can’t seem to do now is to have the ‘Your download link is ready now:’ message text-align:right; – no styling seems to work for this?

Thanks

in reply to: Form Lock on Link template #166383
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Viewing 25 posts - 1 through 25 (of 116 total)