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This is the email that my company sent to you more than three days ago. And we have not yet received a reply.
In addition, the current version free, is creating serious problems to our network, as our users are not able to unpack the ZIP packages (music collections) that download from our website. This is the reason that led us to buy the Pro version but we would like from you a greater commitment and urgency to do the work and provide the service of advice. Time is money for everyone, but we pay you. Thanks
I think it’s easiest if you did the installation, I can not understand many things. The first is this … if I have to delete the free version before installing the Pro version, how do I import the settings from the previous installation?
Instead of wasting valuable time for both, it would be better if you did the work and then explain to me how you did.
You Indians are good with the softwares, but you do not understand something fundamental marketing… namely, that the quality of service is greater than the quality of the product. In any case, I would be grateful to you if you could promptly call. Thanks in advance.