Fabian Broß

Hi,

thank you for checking. As per my initial message this problem only happens on mobile when using a phone to open the website. On desktop everything is fine. But since most of the website’s visitors will use it on their phone I am looking for a way to solve this.

Maybe removing the fields “amount” and “unit price” would be enough to make the cart table fit inside a mobile screen. Since I am selling digital items, having an “amount” field is unnecessary anyway.

Is there a way for me to remove the fields (perhaps by modifying the plugin code)? Or is there another way?

Thank you!

Thanks for getting back to me. I’ve tried several things since last time but sadly the issue still persists.

1. Switching themes did not solve the issue. I’ve tried multiple ones including Twenty Twenty-two.

2. I have deactivated every plugin except WPDM and Premium Packages but the issue was still there.

3. I have cleared my browser’s cache and have even tried different browsers and devices. I do not use a caching plugin. Sadly this also did not work.

The biggest problem for me is that after purchase, when the customer is redirected to the guest-download page, the “Download” button is not visible without scrolling. This makes it very confusing to find the button (see image: https://imgur.com/a/THsYpIq)

I will now share the website access, so you can have a look.

Thank you in advance.