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EST Webadmin

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Viewing 19 posts - 1 through 19 (of 19 total)
Oct 15, 2020 at 6:14 pm in reply to: wp-admin redirect to wpdm login #138492

EST Webadmin
Participant

That appears to have worked! Great find, can’t believe I missed it. Thanks!

Oct 14, 2020 at 11:07 pm in reply to: wp-admin redirect to wpdm login #138453

EST Webadmin
Participant

I tried to work with WPengine on this today and ruled out some of the Caching ideas:

03:19:17 PM) Support: I was able to replicate what you’re seeing on the site. When I logged into the backend I cannot seem to move from the page I’m on.
(03:20:43 PM) ST Webadmin: Ah, there you go. That is the issue.
(03:24:20 PM) Support: It doesn’t appear to be a server caching issue. I was able to completely clear the caching and cache exclude the entire site however it still won’t let me past the first page after login.
(03:26:57 PM) EST Webadmin: Anything else you can think to try or look at?
(03:30:13 PM) Support: At this point I’ve also tried to replicate this issue in an incognito window where there isn’t any browser caching with cookies or other caching factors and I’ve been able to replicate this as well. It leads me to believe that this is a caveat with the plugin itself as something within it is keeping you from logging in. I’d recommend removing it until the author has an update for this issue.

Oct 13, 2020 at 2:39 pm in reply to: wp-admin redirect to wpdm login #138347

EST Webadmin
Participant

Nice catch on the WP-engine being common. If you can post or relay your findings it would be greatly appreciated.

Oct 13, 2020 at 12:40 pm in reply to: wp-admin redirect to wpdm login #138339

EST Webadmin
Participant

I haven’t enough time to troubleshoot this but it is very frustrating.
I can disable the plugin via ftp (change folder name of wpdm folder)
Regain access to the back of the site
Reenable the plugin
Wait a few minutes
Redirect error occurs and I am locked out again.

Oct 10, 2020 at 3:13 pm in reply to: wp-admin redirect to wpdm login #138245

EST Webadmin
Participant

For me yes. the /wp-admin redirects to http://tshrproduction.wpengine.com/distributor-login/?redirect_to=https://tshrproduction.wpengine.com/wp-admin/
I only have the wpdm login form displayed and any click I make to access the back end of the site redirects to the wpdm login form

Oct 10, 2020 at 1:54 am in reply to: wp-admin redirect to wpdm login #138226

EST Webadmin
Participant

I think you misunderstood. The login still redirects

Oct 9, 2020 at 6:43 pm in reply to: wp-admin redirect to wpdm login #138203

EST Webadmin
Participant
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Oct 9, 2020 at 11:29 am in reply to: wp-admin redirect to wpdm login #138165

EST Webadmin
Participant
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Oct 9, 2020 at 11:22 am in reply to: wp-admin redirect to wpdm login #138164

EST Webadmin
Participant
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Oct 8, 2020 at 4:17 pm in reply to: wp-admin redirect to wpdm login #138104

EST Webadmin
Participant
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Oct 8, 2020 at 3:10 pm in reply to: wp-admin redirect to wpdm login #138097

EST Webadmin
Participant
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Sep 20, 2020 at 4:14 pm in reply to: wp-admin is redirecting to download manager login page #136732

EST Webadmin
Participant

Excellent, thank you!

Sep 20, 2020 at 4:13 pm in reply to: Logged in User is prompted to “Please login to download” #136731

EST Webadmin
Participant

It appears to be resolved. Thank you!

Sep 18, 2020 at 6:15 pm in reply to: wp-admin is redirecting to download manager login page #136644

EST Webadmin
Participant
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Sep 18, 2020 at 5:43 pm in reply to: wp-admin is redirecting to download manager login page #136636

EST Webadmin
Participant

I was able to disable the plugin via ftp. I will PM the login info.

  • This reply was modified 4 years, 7 months ago by EST Webadmin.
Sep 17, 2020 at 6:00 pm in reply to: Logged in User is prompted to “Please login to download” #136583

EST Webadmin
Participant

It’s a bit strange but if I click on a different “page” 2-11 the download button appears

resolved

however if I click on one of the category blocks at the left I have the “Please login to download” text

issue

Sep 17, 2020 at 5:11 pm in reply to: wp-admin is redirecting to download manager login page #136578

EST Webadmin
Participant

I do have a dropdown but all three links just redirect to the same page

redirect

Notice the URL

This is the second time this has happened.

When it happened the first time I had to restore from a backup before installing WPDM

  • This reply was modified 4 years, 7 months ago by EST Webadmin.
Sep 17, 2020 at 4:23 pm in reply to: wp-admin is redirecting to download manager login page #136566

EST Webadmin
Participant

I am logged in with the same credentials

Sep 17, 2020 at 1:06 pm in reply to: Logged in User is prompted to “Please login to download” #136537

EST Webadmin
Participant

After a user has logged in, I would like them to be able to simply download from a list of files.
See below:

Login to download

However, an authenticated user is being prompted to “Login to Download” instead of seeing a link to download.

If the user has already logged in, why are they seeing this?

Also when clicking “Login to download” the page just reloads

  • This reply was modified 4 years, 7 months ago by EST Webadmin.
Viewing 19 posts - 1 through 19 (of 19 total)