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esantek

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Aug 23, 2015 at 9:02 pm in reply to: Settings not saved #33149

esantek
Member

Problem solved! Here is what my hosting provider did:

“”<span style=”color: #666666; font-family: Arial, Tahoma, Verdana, sans-serif; font-size: 12px; line-height: 17px; widows: 1;”>I am glad to inform you that the issue was resolved by disabling the mod_security rule which was matched upon saving any of the configuration settings. After that I was able to save the configuration settings just fine.</span><span style=”color: #666666; font-family: Arial, Tahoma, Verdana, sans-serif; font-size: 12px; line-height: 17px; widows: 1;”> “”</span>

Hope this guides the rest!

Aug 20, 2015 at 10:53 am in reply to: Settings not saved #32959

esantek
Member

Hello Shaon,

My hosting support tells me to give another try to see if now you can access. They have rechecked the security issues. If not, they are asking me to let them reproduce the error. In case you keep getting the same error, can you tell me what should they do to get the same error as you get? Thanks.

Aug 17, 2015 at 10:02 am in reply to: Settings not saved #32747

esantek
Member

Hello,

Can I get any notice about how this is getting solved? Thanks.

Aug 13, 2015 at 5:02 pm in reply to: Settings not saved #32662

esantek
Member
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Aug 12, 2015 at 6:23 pm in reply to: Settings not saved #32632

esantek
Member
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Viewing 5 posts - 1 through 5 (of 5 total)