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ENEA WPDM_Admin

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Oct 23, 2020 at 12:38 pm in reply to: Amazon S3 WPDM extension stable version #139140

ENEA WPDM_Admin
Participant

Hi Nayeem,

Is there any news on this?

Best Regards,
Mihai

Oct 21, 2020 at 7:32 am in reply to: Amazon S3 WPDM extension stable version #138880

ENEA WPDM_Admin
Participant

Hi Nayeem,

Ideally, it should be configurable if someone need/want to show/use them or not.
We would like them removed if possible.
As a last option, disabling them may do the trick… We want to keep read-only access from that web interface.

Thank you,
Mihai

Mar 31, 2020 at 9:45 am in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #123117

ENEA WPDM_Admin
Participant

Hi Nayeem,

Regarding the InvalidAccess, I think this is because the link is generated with a token for our account so this is why you cannot see it but that link just downloads the S3 downloadmanager add on.
The data that is important from that log is what is after the link:

“Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Return to Plugin Installer

Installed Successfully”

So the error seems to be: “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

What do you recommend going further?

Best Regards,
Raluca

Mar 31, 2020 at 9:41 am in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #123116

ENEA WPDM_Admin
Participant

Hi Larry,

Thanks for the details, we already trying this approach but with no luck so we still need to check further.

Best Regards,
Raluca

Mar 25, 2020 at 1:56 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #122817

ENEA WPDM_Admin
Participant

Hi,

I was wondering if you got any feedback for me regarding the next steps?

Best Regards,
Raluca

Mar 23, 2020 at 11:34 am in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #122668

ENEA WPDM_Admin
Participant

Hi,

Due to security reasons, I cannot provide the wp-admin login credentials.
Please let me know what details are necessary to continue the investigation or if there is any test I can perform to help with the investigation going further.
Also, do you have any details on the log provided in my previous comment?

Best Regards,
Raluca

Mar 20, 2020 at 1:06 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #122491

ENEA WPDM_Admin
Participant

Hi,

I also have some additional information.
I’ve checked some logs in Chrome and found an error:
“Downloading installation package from https://www.wpdownloadmanager.com/?wpdmppd=8ttnIHCT0LZazOkM1SBuxSZnuneTFyeKkCJX0-Of9fGcJdfoh4_wN_TTbl2LQVFSUSlKZEDAobtZXYJMo1f31A30a9MnsN24k8-3_vt7c6U6FICjj6elWhBaaIaPnF1GwFaDwRdrj3-qliQm7gDZ3w&ind=10&wpdm_access_token=5e74b98920e99x127723…

Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Return to Plugin Installer

Installed Successfully”

So it seems that the message Success is displayed even if there is an error at install time.
Looking forward to your next reply on this!

Best Regards,
Raluca

Mar 20, 2020 at 12:45 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #122490

ENEA WPDM_Admin
Participant

Hi,

My name is Raluca, I am a colleague of Mihai’s and I am checking this issue out.
I have checked the setting again. This time the license seems to be activated. I try to install: “All Add-ons ( wpdm-amazon-s3.zip )”, I get the message “Success!” but the add on is still not installed. I logged out and logged in again from the Downloads/Settings/Updates, pressed the install button again for that Add on and the install is still not done!
Please let me know what should be the next steps.

Best Regards,
Raluca

Mar 4, 2020 at 3:41 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #121385

ENEA WPDM_Admin
Participant
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Mar 4, 2020 at 3:40 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #121384

ENEA WPDM_Admin
Participant
This reply has been marked as private.
Mar 4, 2020 at 10:13 am in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #121362

ENEA WPDM_Admin
Participant

I think it’s worth mentioning that we have also updated WordPress to version 5.3.2.

Jul 4, 2019 at 11:57 am in reply to: Amazon S3 issue #108013

ENEA WPDM_Admin
Participant

Hello,

We are using Amazon S3 add-on version 2.7.4 and we are experiencing the same issue.
The “meta-box” seems to work OK, but the Amazon S3 browsing page has the same behavior as described by Roger.

I noticed that 2.7.5 version of the add-on is available, but the updates page of WPDM shows the latest version is 2.7.4
We would guess the using the new feature added in 2.7.5 version (Added multi-region bucket support) might fix our problem.

Not sure if it makes a difference, but I think it might be worth to mention that we have the “All-add-ons” pack, not only the Amazon S3 add-on.

When will version 2.7.5 become available there?

Thank you,
Mihai

Viewing 12 posts - 26 through 37 (of 37 total)
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