dshank

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Viewing 25 posts - 76 through 100 (of 122 total)

dshank
Participant

That works for me as well – I can see the credit card form. The problem is that when a credit card payment is successful (after entering the credit card details and clicking the “pay” button), the user is returned to the orders page, and the order is marked as “Processing”. It does not get marked as “completed” as it should. As I wrote above, it only works properly with the “test pay” option. Not with the Credit card / Stripe option.


dshank
Participant

I am able to get it to work with TestPay, but not with Stripe.

Also, the problem still exists with the Cart rows being too long to see on the page.

  • This reply was modified 4 years, 8 months ago by dshank.

dshank
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dshank
Participant

This is not fixed. Same issue, except you left “test pay” payment method activated for my customers. I have deactivated it. The Stripe payment method is still leaving orders at ‘Processing’ status, and my customers are emailing me telling me that they cannot download their items. I have to manually change their order status to “Completed”. Can you please help me fix this?


dshank
Participant

Now the UI is completely broken from inside the dashboard and I am not able to save any changes, including order status.

Screneshot: https://www.dropbox.com/s/854bbj8bbp5uv9g/Screen%20Shot%202020-08-13%20at%201.42.25%20PM.png?dl=0

Please revert it to where it was before you modified it and fix the order status issue. I am not able to run my business like this.

  • This reply was modified 4 years, 8 months ago by dshank.
in reply to: Weird text in email subject in gmail #134329

dshank
Participant

Thanks to user “Derek” on this thread (https://www.wpdownloadmanager.com/support/topic/email-download-link-preview-shows-lorem-ipsum/) for providing a solution back in 2017. Not sure why I didn’t find this earlier.

Wanted to let the moderator and devs know that this “preheader text” content showing up in my gmail inbox is in fact coming from WPDM. You can modify it here:

SOLVED: Found the text in the “Hidden Preheader Text” in the template HTML source file (ie. /download-manager/email-templates/luminus.html)


dshank
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dshank
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dshank
Participant

Using version 5.1.20.


dshank
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dshank
Participant

I also see an issue when I add something to the cart, the button changes to read “Checkout”, but I can no longer see the button:

screenshot: https://www.dropbox.com/s/0dx1abmd9o2yf82/Screen%20Shot%202020-08-11%20at%207.04.31%20PM.png?dl=0

Why are so many things changing and causing issues?


dshank
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dshank
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dshank
Participant

I don’t understand what you mean. I don’t have an add-on enabled called “WPDM Directory”.


dshank
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dshank
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dshank
Participant

These settings have no impact on the buttons, They are not changing.


dshank
Participant

Any further thoughts on this?


dshank
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dshank
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dshank
Participant

I now see the grey boxes (I did not make any changes, so not sure why they reappeared). The style of buttons is very different than before the update, and I don’t see a way to change them.

If I make a different button selection on the “buttons” settings page, nothing changes.

I would like buttons with square corners, not rounded. How can I change these?

in reply to: “Remove From Cart” icon too small. #133189

dshank
Participant

it’s uploaded, ready to view.

in reply to: No credit card option in Premium Pack > Payment tab #133170

dshank
Participant

Thank you, this is been resolved.


dshank
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in reply to: No credit card option in Premium Pack > Payment tab #133166

dshank
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Viewing 25 posts - 76 through 100 (of 122 total)