dshank

Is anyone else experiencing this issue with Stripe orders not automatically being set to “completed” status?

Support, could you please follow up with some assistance on this?

Hello, could you please help with this issue? We are not able to complete transactions with Stripe/credit card.

Thank you.

Could you please reply to this ticket?

Also you haven’t addressed the issue where my cart page has rows that are too wide to be seen without scrolling to the right. see the image I attached in the original post please.

That works for me as well – I can see the credit card form. The problem is that when a credit card payment is successful (after entering the credit card details and clicking the “pay” button), the user is returned to the orders page, and the order is marked as “Processing”. It does not get marked as “completed” as it should. As I wrote above, it only works properly with the “test pay” option. Not with the Credit card / Stripe option.

Now the UI is completely broken from inside the dashboard and I am not able to save any changes, including order status.

Screneshot: https://www.dropbox.com/s/854bbj8bbp5uv9g/Screen%20Shot%202020-08-13%20at%201.42.25%20PM.png?dl=0

Please revert it to where it was before you modified it and fix the order status issue. I am not able to run my business like this.

• This reply was modified 5 years, 2 months ago by dshank.

Using version 5.1.20.

I also see an issue when I add something to the cart, the button changes to read “Checkout”, but I can no longer see the button:

screenshot: https://www.dropbox.com/s/0dx1abmd9o2yf82/Screen%20Shot%202020-08-11%20at%207.04.31%20PM.png?dl=0

Why are so many things changing and causing issues?

These settings have no impact on the buttons, They are not changing.