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dshank

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Sep 23, 2021 at 4:12 am in reply to: Customers cannot download files after purchasing #162129

dshank
Participant

Does WPDM rely on .media-body even though it is in use on bootstrap?

Sep 22, 2021 at 8:10 pm in reply to: Customers cannot download files after purchasing #162125

dshank
Participant

Thank you. I figured out that in bootstrap there’s a declaration for media.body:

.media-body {
width: 10000px;

And it appears the WPDM plugin is also using the name media.body.

I added the following to my css and the problem was resolved:

.w3eden .media-body {width: 100%;}

Sep 21, 2021 at 6:33 pm in reply to: Customers cannot download files after purchasing #162073

dshank
Participant

I have updated to 6.08. Deactivated and then reactivated the premium packages plugin. No change. We are unable to download anything after purchasing.

I have set up a test pay option so you may try it.

Sep 20, 2021 at 7:26 pm in reply to: Customers cannot download files after purchasing #161996

dshank
Participant
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Sep 20, 2021 at 7:16 pm in reply to: Hovering over icons in orders page, grey bar across whole screen #161994

dshank
Participant

Thanks,

I have figured out that the conflict is with Gravity Forms, as the problem disappears when I disable GF.

How can we figure out what’s not working so that I can use GF along with WPDM? Seems like GF is a popular plugin and others may be having the same issue.

Thanks.

Sep 14, 2021 at 8:54 am in reply to: Hovering over icons in orders page, grey bar across whole screen #161646

dshank
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Sep 14, 2021 at 7:02 am in reply to: After purchase, item name blank on conf. and orders page, can’t download #161634

dshank
Participant
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Sep 14, 2021 at 4:31 am in reply to: Hovering over icons in orders page, grey bar across whole screen #161618

dshank
Participant
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Sep 14, 2021 at 3:56 am in reply to: Hovering over icons in orders page, grey bar across whole screen #161609

dshank
Participant

Thank you, I am familiar with a tooltip. However, as you can see from my screenshot, the tooltip is appearing as a full-width grey bar in which no text is visible. This is not normal behavior for a tooltip.

Sep 14, 2021 at 3:41 am in reply to: Hovering over icons in orders page, grey bar across whole screen #161607

dshank
Participant

Yes, but same thing happens if i hover over ANY icon on the page.

Sep 13, 2021 at 8:24 pm in reply to: Hovering over icons in orders page, grey bar across whole screen #161597

dshank
Participant
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Sep 13, 2021 at 8:21 pm in reply to: After purchase, item name blank on conf. and orders page, can’t download #161594

dshank
Participant
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Apr 14, 2021 at 5:49 pm in reply to: Customers see “Pay Now” after purchase and cannot download #150490

dshank
Participant
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Apr 14, 2021 at 5:31 am in reply to: Order timestamps are incorrect, showing wrong time zone #150450

dshank
Participant

Hello has there been any update to this? My version is still showing this error. Can we fix it?

  • This reply was modified 4 years, 8 months ago by dshank.
Jan 16, 2021 at 2:22 am in reply to: How to redirect to “Guest Orders” page after guest checkout with Stripe? #144638

dshank
Participant

Hello, can I get an update on this please?

Jan 11, 2021 at 6:16 am in reply to: How to redirect to “Guest Orders” page after guest checkout with Stripe? #144347

dshank
Participant

Hello, do you have any update on this?

Jan 6, 2021 at 5:50 pm in reply to: How to redirect to “Guest Orders” page after guest checkout with Stripe? #144145

dshank
Participant

bump.

Jan 4, 2021 at 12:41 am in reply to: How to redirect to “Guest Orders” page after guest checkout with Stripe? #144006

dshank
Participant

Thank you for updating. I still don’t see a field in the Stripe gateway settings to set a redirect url.

Also it appears I am unable to test with Stripe’s Test Mode. When I enable it, I cannot progress to the payment form. What could be causing this?

Jan 4, 2021 at 12:22 am in reply to: How to redirect to “Guest Orders” page after guest checkout with Stripe? #144002

dshank
Participant
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Dec 23, 2020 at 3:25 am in reply to: Assigning packages to existing WordPress categories? #143495

dshank
Participant

Thank you. I would like to change category registered name in WPDM so it uses page category. How can I do that?

Dec 22, 2020 at 5:28 pm in reply to: Assigning packages to existing WordPress categories? #143487

dshank
Participant

Thank you, but I am not trying to copy post categories to downloads categories.

I have four PAGE categories (not post categories). I need download manager to be able to see these existing page categories and let me assign my packages to these. Is this possible?

Dec 19, 2020 at 5:27 am in reply to: Assigning packages to existing WordPress categories? #143285

dshank
Participant

I don’t think i understand. Can you explain more about recreating the categories or running an SQL query making combination?

How will that plugin help? I don’t need to change post types.

Dec 18, 2020 at 7:20 pm in reply to: WordPress Category and Tags #143268

dshank
Participant

Can someone help me understand how this was resolved? I have the same issue where I need to categorize my downloads using existing wordpress categories (i don’t want to re-create those categories inside WPDM).

Nov 9, 2020 at 7:37 am in reply to: “From email” in email templates – reverting to WordPress Admin email #140239

dshank
Participant
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Oct 10, 2020 at 3:56 am in reply to: From: address for order confirmations different from site admin email? #138231

dshank
Participant

Both of those, and I suspect all of them.

Viewing 25 posts - 26 through 50 (of 135 total)
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