dshank

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Viewing 25 posts - 1 through 25 (of 122 total)

dshank
Participant

Yes, exactly. It’s there for administrator accounts, but it is not there for editors. Prior to a recent update to Elementor, the option was there for Editors as well.

thank you.


dshank
Participant

Thank you, that worked perfectly.

in reply to: Critical error with WPDM for non-admin users #165364

dshank
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in reply to: Critical error with WPDM for non-admin users #165309

dshank
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dshank
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How do I create a coupon code for only 25 packages?

The role-based discount won’t work because i don’t want all paid packages to be discounted, just from 2 categories.


dshank
Participant

I have a need for a coupon that applies only to 2 categories, or to all packages in those two categories. The problem is that a coupon code can be assigned only to a single package ID, or globally to all products. If I want to assign a 100% discount coupon to 25 packages, I will to set up 25 individual coupons, each with a unique coupon code? And customers will have to enter 25 coupon codes into the cart if they wish to download all 25 packages? Or is there a different way to manage this?

Is there an option to create a single coupon code that will apply to only a specific category, or to multiple selected packages?

Thanks.

in reply to: WPDM is preventing the ability to edit WordPress menu #163723

dshank
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in reply to: WPDM is preventing the ability to edit WordPress menu #163721

dshank
Participant

Thank you for the reply.

I am not experiencing any issues uploading files. Please see my original post where I explain I am unable to edit my menus in WordPress at wp-admin/nav-menus.php. To summarize: When I try to edit WordPress menus, there is a timeout error.

My server has plenty of memory and my limits are high enough. What is the memory requirement for WPDM?

  • This reply was modified 3 years, 6 months ago by dshank.
in reply to: WPDM is preventing the ability to edit WordPress menu #163659

dshank
Participant

Thank you. My server has plenty of memory. What are the memory requirements for WPDM so I can ensure I have enough allocated?

in reply to: WPDM is preventing the ability to edit WordPress menu #163481

dshank
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in reply to: WPDM is preventing the ability to edit WordPress menu #163472

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dshank
Participant

Thank you. I don’t think it will work for me to use roles, since the customers who I want to provide a free download are the same role as normal customers. Is there any other way?

in reply to: Customers cannot download files after purchasing #162129

dshank
Participant

Does WPDM rely on .media-body even though it is in use on bootstrap?

in reply to: Customers cannot download files after purchasing #162125

dshank
Participant

Thank you. I figured out that in bootstrap there’s a declaration for media.body:

.media-body {
width: 10000px;

And it appears the WPDM plugin is also using the name media.body.

I added the following to my css and the problem was resolved:

.w3eden .media-body {width: 100%;}

in reply to: Customers cannot download files after purchasing #162073

dshank
Participant

I have updated to 6.08. Deactivated and then reactivated the premium packages plugin. No change. We are unable to download anything after purchasing.

I have set up a test pay option so you may try it.

in reply to: Customers cannot download files after purchasing #161996

dshank
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dshank
Participant

Thanks,

I have figured out that the conflict is with Gravity Forms, as the problem disappears when I disable GF.

How can we figure out what’s not working so that I can use GF along with WPDM? Seems like GF is a popular plugin and others may be having the same issue.

Thanks.


dshank
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dshank
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dshank
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dshank
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Thank you, I am familiar with a tooltip. However, as you can see from my screenshot, the tooltip is appearing as a full-width grey bar in which no text is visible. This is not normal behavior for a tooltip.


dshank
Participant

Yes, but same thing happens if i hover over ANY icon on the page.


dshank
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Viewing 25 posts - 1 through 25 (of 122 total)