Dpatrick

I also spoke with my server support and they tried sending an email from one of the package pages and this was his response “I did, and I saw no reference to the email address I used anywhere in the log” “…I’m not able to find any log information showing any messages going out through the server’s hostname, it doesn’t look like the script is sending the mail at all.”

Can you help please?!!

So you logged into the site and found no issues with the plugin at all? Did I have everything set up right? What should I be asking the hosting co to look for?

Thanks

ok, what email do I use in wordpress for your email address?

Thanks

is there something else im suppose to do other than just enable email lock?

ok, so once I enable email lock then each page has a link or field to send the download link via email?

Deleting the old versions wont delete my packages right? Or mess up any templates that we’ve created? Or our Archive page?

Thanks Shaon

a plugin or do you literally mean just export in the “Tools” in WP?

Thanks