diyroberts

That’s $350!!! I can’t believe this!

I bought this plugin and add-on as the description stated it would do exactly what I needed it to do. Why do I need to pay this amount?

Could you quote for this?

Hi Shaon,

Thank you for checking this, but we don’t want the files to show at all if the user doesn’t have access.

I attach 2 print screens which show the files, but they shouldn’t show at all

Can you assist with this as soon as possible?

Thank you

Sorry, please can you try again

Hello Shaon,

There is an IP block on for certain countries. I’d imagine this is the reason.

Please can you browse to the website through a proxy such as http://ukproxy.org/

Hello @Shaon,

Please can you login using the temp login we sent you.

I hope this can be done today
Thanks

I have emailed you.

I look forward to hearing from you shortly

Hi,

Thank you for your response.

I have done this, but the file still shows but says ‘blocked’ next to it. Can we completely hide it to those users which don’t have access?

I look forward to hearing from you

Hi Shaon,

Please browse our website through a UK proxy, as you did last time.

I hope this can be upgraded today

Thank you

Hello Shaon,

Did you get my email?

Hello,

I have emailed you a temporary login

Thank you
Will

Hi Shaon,

I’m still waiting for you to login to our website and upgrade us

When can you do this?

Hi Shaon,

Any news on this?

I look forward to hearing from you

Hi Shaon,

Any news? I hope you can login soon and fix this issue.

Thanks

I’ve just done this and it stops my website from loading. I have already provided you a temporary login for tabspenarth.org.uk, via email, so please can you check this yourself as soon as possible?

Seems I can’t upload a PHP file!

Here’s the old code:

$params = array(
‘post_type’ ► ‘wpdmpro’,
‘posts_per_page’ ► $items_per_page,
‘tax_query’ ► array(array(
‘taxonomy’ ► ‘wpdmcategory’,
‘field’ ► ‘slug’,
‘terms’ ► $cids
))
);

and I’ve replaced it with:

$params = array(
$cp = wpdm_query_var(‘cp’,’num’);
    if(!$cp) $cp = 1;
    $params = array(
        ‘post_type’ ► ‘wpdmpro’,
        ‘paged’ ► $cp,
        ‘posts_per_page’ ► $items_per_page,
        ‘tax_query’ ► array(array(
            ‘taxonomy’ ► ‘wpdmcategory’,
            ‘field’ ► ‘slug’,
            ‘terms’ ► $cids
        ))
    );

But no luck! Please can you assist

Hi Shaon,

I attach my functions file. Please could you modify it?

Where!? All I can see is

$cp = wpdm_query_var(‘cp’,’num’);
if(!$cp) $cp = 1;
$params = array(
‘post_type’ ► ‘wpdmpro’,
‘paged’ ► $cp,
‘posts_per_page’ ► $items_per_page,
‘tax_query’ ► array(array(
‘taxonomy’ ► ‘wpdmcategory’,
‘field’ ► ‘slug’,
‘terms’ ► $cids
))
);

Thank you.

Please can you give
– Filename
– Line number
– Code before
– Code after

Thank you

Thank you.

Please could you give me a code snippet of before and after?

Shaon, please can you notify us of the files you’re changing, as I’d like to manually make those changes as we have customised the plugin a lot.

Thank you

I have the same issue. Urgent support would be appreciated

Thank you so much

I have emailed you with login details – as per your request by email. It’s not cache, it’s because the plugin is disabled.

Please use proxy, login and enable plugin to see issue