dimarktg

Hello Shaon.

Can you please explain what the problem was and how you fixed it? I need this information in order not to repeat this issue and also, as requested, to report activities with your temporary login.

Thank you.

Hello Shahriar,
We kindly ask you to please have a look at our issue as soon as possible, we are to send out an important newsletter (links are pointing out to our website!) regarding a very important event we will take part to in the following days and we need the plugin to work properly.
Temporary login for you is active (as previously mentioned) and we saw that you already verified issues of other users of this forum for the same plugin in less than 24 hours.
We understand our issue might be more complex for you to sort out but it is extremely vital for us that all works perfectly online as it does locally.
Customers are already writing to us saying they are unable to download our brochures and technical specs (since 3 weeks now, which is awkward).
We are sure that you understand our trouble and we are confident that you will verify and find a solution in the shortest time possible.
Look forward to hear from you.
Thanks!

Hello!
Can you please let me know about the above request? It is pretty urgent that we solve this problem as our customers are actually unable to access documents about our products, which is awkward by the way.
Thank you for your understanding, we look forward to your reply with the requested informations.