Kelly MacPhee

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Viewing 22 posts - 1 through 22 (of 22 total)
in reply to: Prevent users downloading PDFs #203554

Kelly MacPhee
Participant

Hi, so in theory, the download button I’m seeing must have been there the whole time? We were certain it wasn’t there before, but this must not be the case?

in reply to: Prevent users downloading PDFs #203551

Kelly MacPhee
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in reply to: Prevent users downloading PDFs #203520

Kelly MacPhee
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in reply to: Prevent users downloading PDFs #203518

Kelly MacPhee
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in reply to: Prevent users downloading PDFs #203476

Kelly MacPhee
Participant

Hi, I’ve gone back to my client and they’re asking was there previously an option to hide the download button on chrome’s PDF viewer here? –
https://snipboard.io/DxMZ8b.jpg
We’re pretty sure users never used to be able to download our files, so are a little confused and trying to think back.

As the plugin is all about protecting downloads, it seems there should be an option to handle this by default without having to ask for custom coding…

in reply to: Prevent users downloading PDFs #203034

Kelly MacPhee
Participant

Hi,

Looking at the demo link, I can still see a print option in the top right of the frame, which will allow users to download it.

Do you have a BLOB or canvas method that you could incorporate?

Since the purpose of this plugin is to restrict access to PDFs, it would strike me as an obvious feature that should be included as standard to prevent users downloading the PDF once they have access…?

Many thanks.

in reply to: Prevent users downloading PDFs #203027

Kelly MacPhee
Participant

OK.. this seems a bit of a flaw within the plugin where files are meant to be ‘View only’. How many hours of customization will be needed? And will this effect future plugin updates?

in reply to: Prevent users downloading PDFs #202995

Kelly MacPhee
Participant

OK thanks, I’ll await your reply

in reply to: Prevent users downloading PDFs #202992

Kelly MacPhee
Participant

Hi, sorry not sure I follow your last reply?

in reply to: Prevent users downloading PDFs #202986

Kelly MacPhee
Participant

Thanks, that looks like the ‘View and download’ option, as it has a print button in the top right? Is there a way to hide this print button?

in reply to: Prevent users downloading PDFs #202984

Kelly MacPhee
Participant

Hi,

I’m looking at the extension. I can see 2 x demo buttons –
View and Download
View Only – Password Protected

I can’t seem to get past the password to see the ‘View only’ – the wheel just keeps spinning here
https://snipboard.io/YOuQAw.jpg

Do you have a ‘View only’ demo you can show me?
Many thanks

in reply to: Prevent users downloading PDFs #202982

Kelly MacPhee
Participant

Hi, I was still having all sorts of issues but I’ve managed to put some fixes in place with css depending on whether the user is logged in / logged out.
The final problem I have is that when using this new PDF template, users can still download via Google Docs here –
https://snipboard.io/3Mi8tP.jpg

Is there any way to disable this?

in reply to: Prevent users downloading PDFs #202945

Kelly MacPhee
Participant

HI, I can see that works as expected. I wonder why it’s not working for any of my existing downloads :-S

in reply to: Prevent users downloading PDFs #202936

Kelly MacPhee
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in reply to: Prevent users downloading PDFs #202896

Kelly MacPhee
Participant

I used ‘Select from server’

in reply to: Prevent users downloading PDFs #202893

Kelly MacPhee
Participant

Hi, I can see you’ve selected ‘Single Column with Doc Preview’ on your test doc. I’ve changed all other docs to this template, but nothing has changed :-S
I’ve tried clearing cache’s and logging in using a private browser..

in reply to: Prevent users downloading PDFs #202874

Kelly MacPhee
Participant

Hi, that works. Can you share how you’ve done that? ๐Ÿ™‚

in reply to: Prevent users downloading PDFs #202871

Kelly MacPhee
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in reply to: Prevent users downloading PDFs #202868

Kelly MacPhee
Participant

Hi again, just another note to go with my last reply.
Are there any options as to how the PDF opens in the browser? Can it open as a pop up, or will it always use the browsers acrobat extension?

Many thanks

in reply to: Prevent users downloading PDFs #202867

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in reply to: Prevent users downloading PDFs #202829

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in reply to: Prevent users downloading PDFs #202692

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Viewing 22 posts - 1 through 22 (of 22 total)