Andrew Beniams

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Viewing 25 posts - 51 through 75 (of 81 total)

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Apr 5, 2022 at 4:21 pm in reply to: Creating CSV Files and Uploading Files #170931

Participant

Hello again

I have managed to add the CVS (T_nfp_package_u16_youth_coach_test_3_22.csv) and also uploaded via FTP the image files (Ti.U16 syllabus.png,Ti.U16youthacademycover.png,TU16 Youth Academy 1a.png,TU16 Youth Academy 1b.png) to the subfolder ‘download-manager-files’ / ‘Test 24_3_22’.

Please refer to the example packages:
https://nfpsoccer.co.uk/download/ttu16-youth-academy-1a-png/
https://nfpsoccer.co.uk/download/tti-u16-syllabus-png/

The problem seems to be linking the download files to the packages. If I go to ‘Import / Export’ the ‘Test 24_3_22’ folder and upload – whilst the individual files are ‘linked’ the ‘Title’ is the file rather than the ‘file_name’?!
Where there are a ‘group’ (more that 1 file) they message “Sorry! File not found!”

Is ther something I need to do differently after uploading the files by FTP?!

Hope you can help?!

Thanks

Andrew B

Apr 5, 2022 at 11:11 am in reply to: Creating CSV Files and Uploading Files #170924

Participant

Hello
Thank you so much for this – we seem to be getting somewhere – well done!
I’m just going over things and will be back to you soon.

I’m really encouraged by this latest information.

THANK YOU 😉

Mar 31, 2022 at 9:53 am in reply to: Creating CSV Files and Uploading Files #170628

Participant

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Mar 31, 2022 at 9:51 am in reply to: Creating CSV Files and Uploading Files #170627

Participant

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Mar 29, 2022 at 9:22 am in reply to: Creating CSV Files and Uploading Files #170494

Participant

Hello
#170464R
I have no idea what this means – what is not happening because of this and how is this resolved, please?
‘modal window’ due to the ‘featherlight js library‘!

#170465REP
I appreciate that some files may be missing (as they are with the ‘sample’ CSV from Download Manager) – please could you explain how the relevant files are best uploaded to ‘link’ to the ‘Package’ and can this be achieved using the ‘Bulk Upload’ option?

Looking at the ‘sample’ CSV file and the Bulk Import Documentation:

IMPORTANT: The following seems to indicate the ‘link’ from the CSV to the actual ‘download’ file (which I have been trying to get your explanation of)?!
files Absolute file path from your server, if you keep the files in download-manager-files dir, use just file name, if you want to add multiple file, file names are separated by commas and keep them within double quote “/dir/path/file-name-1.ext,/dir2/path2/file-name-2.ext,file-name-3.ext”
——-
I note that some of the fields in the spreadsheet are not explained in the associated documentation.
For example: icon – http://localhost/icons/box_download.png
preview – http://localhost/app-icon.png
(Why the ‘localhost’?)
——–
(as previously mentioned)
I also asked specifically about excluding the ‘Comments’ option from ‘Package’ (see screenshot -https://drive.google.com/file/d/1V5t_2tAAnfYxaLz7sbtxhVY7zc4joPEu/view?usp=sharing) – which should be possible via the CSV?!

——–

I look forward to hearing from you soon – with some positive solutions. PLEASE
Thank you.

Mar 28, 2022 at 5:34 pm in reply to: Creating CSV Files and Uploading Files #170466

Participant

Could you please just answer the questions
raised!
1.How do we use the Csv upload?
2. How does the bulk upload work, relative to adding the Packages.

I simply want to know the process step by step!
PLEASE!

Mar 28, 2022 at 8:23 am in reply to: Creating CSV Files and Uploading Files #170438

Participant

Good morning
1. YES I have read all the relevant Documentation – that is why I am asking you who should be the expert in Download Manager and therefore help to resolve my queries! This ‘support’ has been going on for over 10 days and we still are no further forward!

2. If you think that there is a conflict with other plugins or the theme – what have you specifically identified that is not working as it should on the Download Manager in our NFP website? Otherwise how can I tell if the issue has been resolved – when I don’t know what the issue is?

3. The ‘protocol’ I refer to is simply a Step-by-Step explanation of how Download Manager should work with uploading the CSV file and using the Bulk Import system that Download Manager has as a feature.
WHAT DOES IT ACTUALLY ACHIEVE AND HOW IS THAT PROCESS BEST DEPLOYED?!

4. If you are unable to help with these simple questions – please can you find someone who can – I have a very unhappy client to appease!

Thank you

Mar 27, 2022 at 8:16 am in reply to: Creating CSV Files and Uploading Files #170403

Participant

Thank you I will give that a try, however could you you tell me exactly the protocol for using the CSV and bulk that you know works, so that I have something to gauge against please.
I assume there must be something on your test site that shows me exactly that – thank you.
Perhaps you can give me me a couple of examples of successful sites that your customers have achieved that would be of use?!

Mar 25, 2022 at 2:15 pm in reply to: Creating CSV Files and Uploading Files #170365

Participant

This reply has been marked as private.

Mar 25, 2022 at 9:38 am in reply to: Creating CSV Files and Uploading Files #170354

Participant

Morning Nayeem
Please could you kindly explain the correct protocol of adding packages using the CSV option.

IMPORTANT – this is urgent I have a client meeting soon!

The aim is to give Subscribers:
1. Package of a number of grouped files
2. The option to downlaod individual files within the package.

How should this be achieved – at what point are the ‘download files’ uploaded and linked to the packages – do we use the Bulk Import option or some other method?!

Step 1 – add data to CSV
Step 1 – upload CSV

Step 3 – ?
Step 4 – ?
Step 4 – ?

Mar 24, 2022 at 3:45 pm in reply to: Creating CSV Files and Uploading Files #170325

Participant

Hello
I’ve had another look at this – please can you login to your Test Account @ NFP Soccer and view the Packages (just added via the CSV)

Please look at:
1. Example:
https://nfpsoccer.co.uk/download/1-example-title-x/?ind=1&filename=another-file.doc#locked
This is using the ‘sample’ from the CVS downloaded from Download Manager. (I assume the actual files are not available so the actual ‘download’ doesn’t work!?)
If you click the ‘Download’ button on the individual files nothing happens (except the screen goes dark)?!

6. Example:
https://nfpsoccer.co.uk/download/6-conditioned-game-various/
This allows me to download a Zipped file – however, only 1 of the files is included in the Zip Folder. The other files listed right do not have a download button.

5. Example:
https://nfpsoccer.co.uk/download/5-technical-practice-3-v-2-combination-play/
The download says “Sorry! File not found!” The file listed right does have a download button – nothing happens (except the screen goes dark)?!

Any thoughts / ideas please?

Mar 24, 2022 at 2:58 pm in reply to: Creating CSV Files and Uploading Files #170320

Participant

Where does the ‘featured image appear?
Can the featured image be ‘set / included’ using the CSV?

In the same way – can we deselect ‘Allow comments’ ?

Mar 24, 2022 at 2:44 pm in reply to: Creating CSV Files and Uploading Files #170319

Participant

I’ll take a look – many thanks.

Mar 24, 2022 at 2:36 pm in reply to: Creating CSV Files and Uploading Files #170316

Participant

sorry – no, I don’t understand – can you give me an example please?
Thanks

Mar 24, 2022 at 9:09 am in reply to: Creating CSV Files and Uploading Files #170303

Participant

I think I understand – however, fundamentally not having that function is poor development.
It is a common function used throughout the industry – for example Adobe InDesign will actively identify missing links and update these automatically!

I am disappointed that this wasn’t clarified at the start – we have lost a lot of time waiting for the answer to the very first query raise in this dialogue!

Regards

Andrew B

Mar 23, 2022 at 3:18 pm in reply to: Creating CSV Files and Uploading Files #170270

Participant

Please note: my original query was raised on the 16th March – we are now at the 23rd March!
Please can we get this resolved SOON?

Thank you.

Mar 23, 2022 at 2:06 pm in reply to: Creating CSV Files and Uploading Files #170266

Participant

Yes – sorry I thought that I’d made that very clear!

Mar 22, 2022 at 4:52 pm in reply to: Creating CSV Files and Uploading Files #170222

Participant

Hello again
I think you are referring to something different!
I’m not referring to an individual template / image in this instance.

What we require is to link each individual ‘Package’ to its corresponding ‘download file’ (which is an image). You will see the file data names in the CSV.

When you are logged in to the account – please see:
https://nfpsoccer.co.uk/download/practice-skills/
This is what it should look like and do.

What seems to be happening when the uploaded ‘download image file’ is linked is:
https://nfpsoccer.co.uk/download/senior3v2attackingcombinationplay_test_copy-png/

Which, as you can see, reconfigures the ‘title’.

To reiterate, all we are expecting is:
1. Bulk Upload all the ‘download image files’
2. Upload the ‘Package’ CSV file

This then should link everything together – and the individual ‘Package’ should be available to Download by the ‘subscriber’.

I hope this helps explain?

Regards
Andrew B

Mar 22, 2022 at 3:47 pm in reply to: Creating CSV Files and Uploading Files #170212

Participant

NO! I don’t understand?
My understanding is that when the CSV is uploaded the ‘download image’ file name should ‘find’ the link to the actual image.
Are you saying that this is not possible and that every file needs to be ‘manually ‘ linked by going to the ‘Package’ (which has been uploaded via the CSV File) then uploading the ‘download image’ file individually?!
We have over 600 files!

Regards

Andrew B

Mar 22, 2022 at 9:09 am in reply to: Creating CSV Files and Uploading Files #170194

Participant

Yes – that’s exactly what I need to do.
Please could you explain the process of uploading the image files and the CSV so that they make the link.

As mentioned, what has happened previously is the image title has overwritten the Title (see screenshots – previously sent).

Thanks AndrewB

Mar 21, 2022 at 11:37 am in reply to: Creating CSV Files and Uploading Files #170116

Participant

OK – this is possibly getting confusing – sorry!
What we need to do in the first instance is ‘link’ the image files to the ‘Packages’.
As we know the CVS is OK to the point of adding ‘Packages’ however, the images to download are not linked (therefore, are ‘missing’).
The aim is to upload the CVS and that the related image fils would ‘automatically’ be linked and, therefore, the Packages would be ready to Download the file.

Hope that clarifies things for you?!

regards

Andrew B

Mar 21, 2022 at 9:48 am in reply to: Creating CSV Files and Uploading Files #170109

Participant

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Mar 20, 2022 at 2:37 pm in reply to: Creating CSV Files and Uploading Files #170067

Participant

Hi Please refer to my previous notes and screenshot!
The issue is ‘linking’ the image files.
Also, if you refer to my previous note, some of the CSV fields are not explained and there were a couple of specific questions I raised (such as not showing ‘comments’)
Thanks

Mar 18, 2022 at 2:18 pm in reply to: Creating CSV Files and Uploading Files #169990

Participant

Hi Nateem
Do you think you’ll be able to get back to me soon please?

Mar 18, 2022 at 10:00 am in reply to: Creating CSV Files and Uploading Files #169982

Participant

Hi – That’s done, I hope!
Please get back to me ASAP.

Many thanks

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