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Ok that worked!
One more question, under the My Downloads we now see the files and the download button. How do we enable the “Lock” feature as we have a terms and conditions they must check prior to downloading. Note, that if you click the filename there are 2 download buttons. One large one in the top left (this one has the lock displaying when you click it). The other is a small download button on the right which does not require the lock popup once you click it.
Also, if we add a specific user to access a single package file, it will show up in their dashboard under My Downloads, however we have over 500 users so when we add a file, we can’t be expected to add each user individually. That is why we want to just assign a category of packages to a role so that anyone of that role will see all the downloads for that category.
Ahaa, I have found a fix. In the settings of the plugin under the User Interface tab, you need to check “Disable Bootstrap JS”. This allows the Avada Theme’s Bootstrap JS to load as intended and prevent the conflict.
Here is a forum post on another instance with the same results. Here too it’s due to a plugin conflict.
https://theme-fusion.com/forums/topic/faq-toggle-only-for-1-second/