Hi Nayeem,
Thank you, I did exactly as you suggested and disabled all other plugins and switched the template.
Disabling the other plugins didn’t help fix the issue, but the template switch did.
You can see my test on the staging version of the website here:
Test Page for Downloads (Delete Later)
Unfortunately, the template needs to be the most up-to-date version. That is the version that is causing the incompatibility with the Download Manager. Could you please offer any information or insight on what we could do to continue using both the newest version of Download Manager Pro and the website template?
Thank you!