Charynn Olsheski

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Viewing 19 posts - 1 through 19 (of 19 total)
Aug 19, 2021 at 3:56 pm
#160151

I have added the default values add-on. Luckily Cheryl gives good advice. I have fixed the downloads temporarily, but I would still prefer the inline download form as opposed to the popup form. Please advise.

Aug 19, 2021 at 3:32 pm
#160149

I have checked all of my plugins. No conflict to be found.
I’m not sure what you checked when you were in my site – but it’s the template that isn’t working. I created a new template without the download_link_extended and I can get that one to work in preview as well as on my live site after clearing the cache. It must’ve happened with the new update to 6.0.6? I didn’t have this problem until then.
Here’s the problem – I do NOT want to switch my template for all 250 downloads. What can we do to fix this?

Aug 18, 2021 at 1:39 pm
#160054
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Aug 18, 2021 at 1:36 pm
#160052

I disabled the cache as well as have cleared the cache several times. No luck.

I will look around the console and send a private reply with another login. Cheryl and I are getting ALL the emails from users, so anything we can do to move this forward quickly will be so helpful.

Aug 17, 2021 at 1:48 pm
#159966
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Aug 16, 2021 at 10:03 pm
#159905

Same thing here. Download does not initiate after email is entered and submitted.

Feb 15, 2021 at 3:16 am
#146655
Feb 13, 2021 at 9:29 pm
#146584
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Feb 13, 2021 at 9:27 pm
#146582
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Dec 15, 2019 at 3:07 pm
#116796
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Dec 14, 2019 at 5:56 pm
#116773
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Dec 12, 2019 at 2:29 pm
#116639

Hi,

I am also getting feedback from readers with this error – just within the last week, even on old downloads. Would you please advise? Thank you!

Nov 8, 2018 at 5:42 pm
#89269

This is very frustrating. I understand that it’s working for you, but even with turning everything to instant download, it’s not working properly. I had someone email me today (from my mailing list) that said EVERY email I’ve sent she’s tried to download the file and she gets this error. Please, what am I supposed to tell these customers? I’m going to lose potential followers and good customers. Is it possible a browser issue? A certain operating system?

Nov 5, 2018 at 7:44 pm
#89077
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Oct 31, 2018 at 2:19 am
#88907

I agree! I’ll let you know if it continues or if I can get it to reproduce. Thanks for all of your help!

Oct 30, 2018 at 3:02 am
#88812
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Oct 27, 2018 at 12:55 pm
#88720
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Oct 3, 2018 at 12:26 am
#87693

Hi again!

Still not working…people are still getting the error after I changed the setting. I set it at 100. Any other thoughts?

Charynn

Oct 2, 2018 at 10:43 pm
#87692

Thank you! I’ll go update that now.

Viewing 19 posts - 1 through 19 (of 19 total)