WordPress Download Manager

Aug 19, 2021 at 3:56 pm in reply to: Email Lock Submit Button Not Working #160151

Member

I have added the default values add-on. Luckily Cheryl gives good advice. I have fixed the downloads temporarily, but I would still prefer the inline download form as opposed to the popup form. Please advise.

Aug 19, 2021 at 3:32 pm in reply to: Email Lock Submit Button Not Working #160149

Charynn Olsheski

Member

I have checked all of my plugins. No conflict to be found.
I’m not sure what you checked when you were in my site – but it’s the template that isn’t working. I created a new template without the download_link_extended and I can get that one to work in preview as well as on my live site after clearing the cache. It must’ve happened with the new update to 6.0.6? I didn’t have this problem until then.
Here’s the problem – I do NOT want to switch my template for all 250 downloads. What can we do to fix this?

Aug 18, 2021 at 1:39 pm in reply to: Email Lock Submit Button Not Working #160054

Charynn Olsheski

Member

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Aug 18, 2021 at 1:36 pm in reply to: Email Lock Submit Button Not Working #160052

Charynn Olsheski

Member

I disabled the cache as well as have cleared the cache several times. No luck.

I will look around the console and send a private reply with another login. Cheryl and I are getting ALL the emails from users, so anything we can do to move this forward quickly will be so helpful.

Aug 17, 2021 at 1:48 pm in reply to: Email Lock Submit Button Not Working #159966

Charynn Olsheski

Member

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Aug 16, 2021 at 10:03 pm in reply to: Email Lock Submit Button Not Working #159905

Charynn Olsheski

Member

Same thing here. Download does not initiate after email is entered and submitted.

Feb 15, 2021 at 3:16 am in reply to: Users Getting DL Errors + Asset Manager Stuck #146655

Charynn Olsheski

Member

Here are the errors that I’ve received just today:

100 Days of School Shirt – Countdown to Summer with Free SVG Files

Harry Potter Spells Free SVG Cut Files

Free Harry Potter Espresso Patronum SVG

Free Harry Potter Aesthetic Widget and App Icons

FREE Hocus Pocus SVG File

Free Dr. Seuss SVG File for Dr. Seuss Day Shirt & Crafts

Feb 13, 2021 at 9:29 pm in reply to: Users Getting DL Errors + Asset Manager Stuck #146584

Charynn Olsheski

Member

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Feb 13, 2021 at 9:27 pm in reply to: Users Getting DL Errors + Asset Manager Stuck #146582

Charynn Olsheski

Member

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Dec 15, 2019 at 3:07 pm in reply to: Invalid Download Link Error #116796

Charynn Olsheski

Member

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Dec 14, 2019 at 5:56 pm in reply to: Invalid Download Link Error #116773

Charynn Olsheski

Member

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Dec 12, 2019 at 2:29 pm in reply to: Invalid Download Link #116639

Charynn Olsheski

Member

Hi,

I am also getting feedback from readers with this error – just within the last week, even on old downloads. Would you please advise? Thank you!

Nov 8, 2018 at 5:42 pm in reply to: Link Expired txt #89269

Charynn Olsheski

Member

This is very frustrating. I understand that it’s working for you, but even with turning everything to instant download, it’s not working properly. I had someone email me today (from my mailing list) that said EVERY email I’ve sent she’s tried to download the file and she gets this error. Please, what am I supposed to tell these customers? I’m going to lose potential followers and good customers. Is it possible a browser issue? A certain operating system?

Nov 5, 2018 at 7:44 pm in reply to: Link Expired txt #89077

Charynn Olsheski

Member

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Oct 31, 2018 at 2:19 am in reply to: Link Expired txt #88907

Charynn Olsheski

Member

I agree! I’ll let you know if it continues or if I can get it to reproduce. Thanks for all of your help!

Oct 30, 2018 at 3:02 am in reply to: Link Expired txt #88812

Charynn Olsheski

Member

This reply has been marked as private.