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What about the box above it? That is where the email notification goes to? We have put two email address in that box.
In the one you have circled, we only have one, it’s the above one we put 2 in.
Our developer Gary says as far as he can tell the template is configured correctly. Note that the two email addresses we’ve set for the notification to go to are separated by a comma which is the usual correct way to specify multiple email addresses however the plugin documentation doesn’t actually mention this.
Perhaps you can check with the plugin support as to whether this is the correct format for multiple addresses.
If you could find out please on the above that might resolve this.
Thanks!