jose Lizaso

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Viewing 11 posts - 1 through 11 (of 11 total)
in reply to: Unable to download update 5.2.3 #137777

jose Lizaso
Participant

Solved. Thanks

in reply to: Unable to download update 5.2.3 #137768

jose Lizaso
Participant

I have the same error trying to update DownloadManager Pro from 5.0.94 to 5.2.3. The license in settings is correct.
Thanks.

in reply to: Plugin not working properly #121180

jose Lizaso
Participant

Hi after many investigations. There is a problem about your .htaccess in ..plugins/download-manager with some Apache 2.4 configurations and ‘IndexIgnore *’

I found that this is working:

<ifModule mod_autoindex.c>
IndexIgnore *
</ifModule>

<Files *.php>
Require all denied
</Files>

Thanks

in reply to: Plugin not working properly #121127

jose Lizaso
Participant
This reply has been marked as private.
in reply to: Forbiden access error when I save sattings #121122

jose Lizaso
Participant

Hello Alian, in your wordpress dashboard go to Downloads / Settings / Basic and look for the parameter ‘Download Limit Message’ and erase this:<i class=”fa fa-exclamation-triangle”></i>.

I use the spanish version of wordpress , I’m not sure about titles on wordpress menus in english, but should be very similar I have written above.

in reply to: Plugin not working properly #121121

jose Lizaso
Participant
This reply has been marked as private.
in reply to: Plugin not working properly #121086

jose Lizaso
Participant
This reply has been marked as private.
in reply to: Plugin not working properly #121077

jose Lizaso
Participant

I use wordpress with DIVI.
Perhaps problem could be related with bootstrap conflict between DIVI & wp download manager?

When wp download manager pro plugin is activated I get many 500 internal server errors on my site. I hadn’t this issue with the free version .

Thanks in advance

in reply to: Plugin not working properly #121065

jose Lizaso
Participant

I see in the console the following error (many events):

net::ERR_ABORTED 500 (Internal server error)

in reply to: Plugin not working properly #121061

jose Lizaso
Participant

In fact there are a lot of Internal server error 500 in many pages on the backend. I’ve deleted and installed again de plugin but I get the same result.

in reply to: Forbiden access error when I save sattings #121058

jose Lizaso
Participant

I have found the solution in the forum:

FIXED applying the solution provided by @Shahriar!!!
“Save settings issue fixed on the dev site. Find the “Download Limit Message:” option in the Basic Settings page and remove this part <i class=”fa fa-exclamation-triangle”></i> to fix the saving issue on your live site. Your server isn’t saving settings when this is present in that option.

Viewing 11 posts - 1 through 11 (of 11 total)