WordPress Download Manager

Aug 1, 2023 at 9:41 pm in reply to: Lock Form – not showing #188962

Participant

Hi Nayeem.

I’ve decided that this issue has taken too much time. Developers don’t get weeks to work through multiple support processes. So I’ve written my own code to popup a form before allowing the download. This wasn’t too difficult and is certainly quicker than navigating two support processes.

Can you please organise a refund for the Form Lock plugin.

Jul 31, 2023 at 8:42 pm in reply to: Lock Form – not showing #188942

Bronwyn Wyatt

Participant

Hi Nayeem. Lock form is a $50 plugin. Avada is $500 plugin. I’d prefer to get a refund please and I’ll create my own javascript to show a modal popup. I already know what they will say it is listed here https://www.wpdownloadmanager.com/support/topic/avada-theme-issue/ . They will ask that you get notified. I’m reporting this incompatibility so I’d like your help to resolve it please. If you are not able to help then can i please get a refund for this plugin.

Jul 31, 2023 at 4:34 am in reply to: Lock Form – not showing #188931

Bronwyn Wyatt

Participant

I have tried numerous options to resolve this problem. However the entire site is built on top of Avada and so we can’t disable the Avada Builder. Avada is a pretty popular theme – I’ve seen other comments on the forum talking about some incompatibilities between Avada and Wp Download Manager.

Here – https://www.wpdownloadmanager.com/support/topic/avada-theme-issue/
However I’ve tried to disable Bootstrap from within your settings but it still doesn’t work.

I’ve also tried this as well – https://www.webzando.com/blog/modal-popup-no-longer-works-in-avada-theme/
However i still have the same problem.

Jul 31, 2023 at 3:11 am in reply to: Lock Form – not showing #188929

Bronwyn Wyatt

Participant

The one last plugin that I hadn’t disabled! Thanks. So now that we have the cause of the issue – an incompatibility between the Avada Theme and wp form lock – do you have any suggestions on how to fix it?

We use Avada as the theme on this website (and many of our other ones). I think there is an problem with the version of Bootstrap or jquery. I’ve also noticed that button has very different <a href properties now. I’m going to turn the theme back on and double check if this changes things.

Jul 30, 2023 at 1:15 am in reply to: Lock Form – not showing #188920

Bronwyn Wyatt

Participant

I have now disabled all plugins and all extra code and created a simple page to show all pacakages. Please go here https://millpond.co.nz/resources-2/?cp_1=3 and click on blue Download button. This is the only file i have that is using Form Lock.

Jul 30, 2023 at 12:06 am in reply to: Lock Form – not showing #188919

Bronwyn Wyatt

Participant

I have disabled every plugin that i can. It is still not showing. Please help

Jul 29, 2023 at 9:16 am in reply to: Lock Form – not showing #188903

Bronwyn Wyatt

Participant

I’ve double checked. It is working for me. Are you sure you have updated your host file?

Jul 29, 2023 at 8:23 am in reply to: Lock Form – not showing #188899

Bronwyn Wyatt

Participant

this is the one with form lock enabled.