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Jason Cooke

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Viewing 8 posts - 1 through 8 (of 8 total)
Oct 31, 2024 at 2:39 pm in reply to: Import from CSV File triggering 500 error #200967

Jason Cooke
Participant

So the plugin doesn’t fully support migration, got it.

Oct 31, 2024 at 2:02 pm in reply to: Import from CSV File triggering 500 error #200964

Jason Cooke
Participant

I’m not trying to update existing packages, I’m trying to migrate packages from one website to another. Populating the ID column does not work as intended. Is there a way to migrate packages from on website to another while keeping the download url structure intact even though the post IDs will be different?

Oct 31, 2024 at 1:21 pm in reply to: Import from CSV File triggering 500 error #200957

Jason Cooke
Participant

It doesn’t make any sense that the importer doesn’t work with the built in exporter. I’ve attempted to export the data as an xml file and import it into the native WordPress importer, but that just gives me this error:

Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number

I’m taking the data from the export file and reformatting it to match the sample csv file. My worry with this system is that the links appear to use a post id for downloads ex. /?wpdmdl=13025. The importer doesn’t seem to have a way for me to assign an identifier, it just gives me an ID column if I would like to update an existing post. In my case my new website has other post types that already occupy some of these IDs. Is there a way to migrate these files/data and keep the /?wpdmdl=someid links in my content working under these circumstances?

Oct 30, 2024 at 12:28 pm in reply to: Error when activating plugin #200875

Jason Cooke
Participant

That certainly sounds like a glitch, even if a temporary one. We downloaded the exact same file and installed from my “download area” several times, and it did not work. When I purchased, the payment hung up and did not give me a confirmation screen. I had to close out… A few minutes later, I got an email with the order info. I created an account and logged in using that same email hoping something was there and nothing was there. I had to click in from the email to re-create the account from the email in order to see anything in downloads appear at all. Every time we downloaded and installed the plugin and clicked “activate” we got a “fatal error.” The frustration was that we tried this all afternoon and needed to get our clients data migrated… after the plugin failed to activate many times, we had to give up. I spent 2+ hours changing 310 records manually, converting them from our clients old website wpdmdl reference links in their data to the authentic URL links. Now, magically the plugin works, and we no longer need the plugin. Can you understand my frustration?

Oct 29, 2024 at 4:54 pm in reply to: Error when activating plugin #200833

Jason Cooke
Participant

Thanks! Can you tell us how you got it to work?

Oct 29, 2024 at 2:04 pm in reply to: Error when activating plugin #200781

Jason Cooke
Participant
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Oct 29, 2024 at 1:47 pm in reply to: Error when activating plugin #200779

Jason Cooke
Participant

The plugin is not working at all. We have a fresh build and after we installed it, then clicked to “activate” it triggered a “fatal error.”

Oct 29, 2024 at 12:34 pm in reply to: Error when activating plugin #200777

Jason Cooke
Participant

Hi Nayeem, we need to cancel this license and get a refund for the plugin purchase. It did not work, and I ended up manually updating our clients’ 320 records by hand last night. Order ID: WPDM671FEB85EFC62, purchased yesterday (Oct 28) for $99.

Thanks,
Jason
919-818-1181

jason@chariotcreative.com

Viewing 8 posts - 1 through 8 (of 8 total)