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Viewing 11 posts - 1 through 11 (of 11 total)
May 20, 2013 at 5:25 pm in reply to: I'm getting a blank page after entering password to download a file package #6262

branchoutstudios
Member

I feel like we are going round and round in circles with this issue. You ask me to check and make sure zlib was enabled at the very beginning of this ticket. I replied to you with a link that showed all of my hosting settings including my zlib settings (which indicated that they were in fact enabled). I asked you to look at these settings and let me know if i was missing anything. Your reply to my questions was to check the cache memory. I assumed from your response that my settings including the zilb were fine or you would have told me otherwise. According to my settings ( which i’m attaching again ) the zlib IS ENABLED. Please respond….

May 16, 2013 at 7:57 pm in reply to: I'm getting a blank page after entering password to download a file package #6209

branchoutstudios
Member

They keep asking for my login info. They sent 3 separate emails asking for the this info. I’ve sent it to them each time. I’ve also sent it to you Shaon. Are you not getting my emails? PLease let me know if you haven’t received the info. Please provide me with an email that you know you will get. Please respond to this ASAP. thanks

May 15, 2013 at 6:45 pm in reply to: I'm getting a blank page after entering password to download a file package #6195

branchoutstudios
Member

Still no answer!

May 13, 2013 at 8:01 pm in reply to: I'm getting a blank page after entering password to download a file package #6179

branchoutstudios
Member

briancoop5@verizon.net
or
briancoop5@icloud.com

May 13, 2013 at 11:55 am in reply to: I'm getting a blank page after entering password to download a file package #6168

branchoutstudios
Member

Shaon,
I really need to get this issue fixed ASAP! it’s been over a week since i’ve heard from you. Please give me an update.
thanks,
Brian

May 9, 2013 at 2:11 pm in reply to: I'm getting a blank page after entering password to download a file package #6122

branchoutstudios
Member

Hi Shaon,
Have you had a chance to look into my issue? Please respond ASAP.
thanks,
Brian

May 6, 2013 at 2:23 pm in reply to: I'm getting a blank page after entering password to download a file package #6080

branchoutstudios
Member

I increased the memory to 128M and I’m still having the issue. I’m sending you my FTP and login info now.
Thanks!
Brian

May 3, 2013 at 11:51 am in reply to: I'm getting a blank page after entering password to download a file package #6013

branchoutstudios
Member

Hi Shaon,
I chmod my cache dir to 777 and I contacted my hosting company “Network Solutions” and verified that zlib lib is enabled and I’m still getting a blank page. I’m attaching a text file with a link for you so you can view my hosting setup and see if i’m missing anything.
Thanks,
Brian

Apr 23, 2013 at 3:09 pm in reply to: I'm getting a blank page after entering password to download a file package #5871

branchoutstudios
Member

download-manager/cache is set to chmod 2755
Is that correct?

Apr 23, 2013 at 11:47 am in reply to: I'm getting a blank page after entering password to download a file package #5860

branchoutstudios
Member

Hi Shaon,
Thanks for getting back to me.
Here is the URL for the file package. http://036f3fd.netsolhost.com/stock-tin-catalog/penguins-design/
temp package download pasword: ICC=Images
Thanks!

Apr 19, 2013 at 1:17 pm in reply to: Shortcodes changed from file id= to package id= when upgrading to pro #5805

branchoutstudios
Member

Thanks, that helped 🙂

Viewing 11 posts - 1 through 11 (of 11 total)