WordPress Download Manager

Apr 23, 2025 at 12:03 pm in reply to: URGENT: Remove Paypal info and refund #205560

Bianca Bailey

Participant

Just did. Please confirm your team got it. Process my refund within the hour please.

Sep 29, 2024 at 9:42 pm in reply to: Correcting Membership / Role setting #199837

Bianca Bailey

Participant

This reply has been marked as private.

Sep 28, 2024 at 12:38 am in reply to: Correcting Membership / Role setting #199813

Bianca Bailey

Participant

This reply has been marked as private.

Sep 25, 2024 at 12:39 pm in reply to: Correcting Membership / Role setting #199487

Bianca Bailey

Participant

This reply has been marked as private.

Sep 23, 2024 at 2:23 pm in reply to: Correcting Membership / Role setting #199439

Bianca Bailey

Participant

This reply has been marked as private.

Sep 21, 2024 at 2:42 am in reply to: Correcting Membership / Role setting #199411

Bianca Bailey

Participant

This reply has been marked as private.

Sep 20, 2024 at 7:01 pm in reply to: Correcting Membership / Role setting #199409

Bianca Bailey

Participant

I have a custom configuration within my Download Manager plugin that your team implemented. Where would I go in File Manager from my hosting provider to see this configuration within the plugin?

Sep 20, 2024 at 3:57 pm in reply to: Correcting Membership / Role setting #199396

Bianca Bailey

Participant

Here you go

Jun 9, 2024 at 12:00 pm in reply to: Use license for Staging and Production sites #196224

Bianca Bailey

Participant

Pro … can I switch the license to be used on edu.cosmedix.com instead of the staging site?

How much is the business license?

Oct 29, 2023 at 3:02 pm in reply to: URGENT: Change Alert message #190942

Bianca Bailey

Participant

This reply has been marked as private.

Oct 29, 2023 at 2:25 pm in reply to: URGENT: Change Alert message #190940

Bianca Bailey

Participant

I need you to provide instructions on how I can do it. I just need to change the alert message. from “Something went wrong” to “Your registration is completed. Please wait 24-48 hours to gain full access to your account”

Where can I control the alert messages?

Oct 29, 2023 at 1:36 pm in reply to: Can’t Download Invoices / See license #190938

Bianca Bailey

Participant

Please address this ticket as well ASAP:

URGENT: Change Alert message

Oct 29, 2023 at 1:33 pm in reply to: Can’t Download Invoices / See license #190936

Bianca Bailey

Participant

Sir … thank you for your help with the invoice issue.

Oct 29, 2023 at 12:51 pm in reply to: Can’t Download Invoices / See license #190933

Bianca Bailey

Participant

Can you please answer this question on how I can resolve this?
Also, how or where do I change the “Something went wrong” alert when someone is trying to login to “Your registration is completed. Please wait 24-48 hours to gain full access to your account” ?

Oct 29, 2023 at 12:47 am in reply to: Can’t Download Invoices / See license #190931

Bianca Bailey

Participant

You need to watch the loom video link I attached, because I did what your screenshot said but it isn’t working.

Also, how or where do I change the “Something went wrong” alert when someone is trying to login to “Your registration is completed. Please wait 24-48 hours to gain full access to your account” ?

Sep 9, 2021 at 12:34 pm in reply to: Pages are no longer protected #161262

Bianca Bailey

Participant

Nayeem … the login credentials I’ve provided is of a person who is already a subscriber. I have shown you this in the new video below:

Account holders who are already assigned “Spa Account” roles, aren’t able to access the content when they are suppose to be able to access it. I’m not talking about people who haven’t subscribed.

Sep 8, 2021 at 4:38 pm in reply to: Pages are no longer protected #161222

Bianca Bailey

Participant

This reply has been marked as private.

Sep 8, 2021 at 1:49 pm in reply to: Pages are no longer protected #161208

Bianca Bailey

Participant

This reply has been marked as private.

Sep 3, 2021 at 1:36 pm in reply to: Pages are no longer protected #160907

Bianca Bailey

Participant

This reply has been marked as private.

Aug 2, 2021 at 6:26 pm in reply to: Pages are no longer protected #158901

Bianca Bailey

Participant

Thank you for your reply but when I go to a page other than My Account and select who should be able to use it, it still won’t allow that person to see the content. Do you know why that is?

Jul 30, 2021 at 5:02 am in reply to: Pages are no longer protected #158642

Bianca Bailey

Participant

This reply has been marked as private.

Jul 27, 2021 at 7:53 pm in reply to: Plugin Updating Issues #158442

Bianca Bailey

Participant

It’s still doing it but now it just says “Access Denied. Please Subscribe to: Spa Account.

If a person isn’t logged in and they try to access content that only members can see, I need them to be redirected to this page like it was doing before:

My Account

Jul 24, 2021 at 3:51 pm in reply to: Plugin Updating Issues #158176

Bianca Bailey

Participant

Thank you.

When someone isn’t logged into the site and trying to access the internal pages, I need the site to default them to the login page (https://cosmedixedusta.wpengine.com/account/) … like it was before.

Now that the WPDM plugin and add-ons have been updated, it is taking unlogged in visitors to a random page that list the membership levels. I only have 1 membership level so I need the unlogged in visitors to be redirected to the login page.

Also, after they log in … can it take them to the page they were trying to access?

Jul 23, 2021 at 1:34 pm in reply to: Plugin Updating Issues #158141

Bianca Bailey

Participant

Please watch this video – https://www.loom.com/share/931315b05d8446a597798b676da17269

Then watch this video – https://www.loom.com/share/10981175082e407a826a94c4de31bd6a