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Rich Root

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Jun 20, 2024 at 6:04 pm in reply to: Query Strings or URL Parameters #196538

Rich Root
Participant

Hi, none of that answers the question.

Jun 18, 2024 at 8:41 pm in reply to: Server load performance issue that grows over time #196489

Rich Root
Participant

Yes, I saw that by searching your forums. Those settings and what they do are not discussed in the DOCS section of this site. https://www.wpdownloadmanager.com/doc/settings/

You would probably save some customers a lot of headaches if you did document it.

Jun 14, 2024 at 5:06 pm in reply to: Server load performance issue that grows over time #196423

Rich Root
Participant

There are no errors. It’s resource usage.

Jun 14, 2024 at 2:17 pm in reply to: PDF Viewer – Errors Occurring #196416

Rich Root
Participant

The inability of the support team here to accept that it is their plugin affecting site performance is concerning. To the OP, have you tried disabling WPDM and checking performance (server load times)? We have found toggling between deactivating and re-activing WPDM “resets” whatever is happening in the background and our performance improves for a short time.

Jun 13, 2024 at 3:52 pm in reply to: PDF Viewer – Errors Occurring #196387

Rich Root
Participant

We are having the same exact issue except our users are not downloading PDFs but driver files. The issue is our logs report massive resource usage by this plugin. A list of downloads generated, for example, by wpdm_all_packages, takes up to 40 seconds to appear.

Viewing 5 posts - 1 through 5 (of 5 total)