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I am putting in my request for a refund right now, within my 14 day window. I have tried to get support and it takes 24 hours to hear back. I need quicker support to work through a myriad of problems.
Order ID# WPDM68E96573ED123
Also when I moved from the free version to pro, the download manager picked up a bunch of documents and files from the website that I had not saved in there previously.
Here you can see the free download manager version with our files:
And here you can see the same asset manager after we uploaded the pro version:
All of our documents were moved into an interior files, which makes it harder for my users to find what they need.
I can’t rename any of the folders or reorangize them in the asset manager. So the asset manager does none of the file organizing I need it to do.
Hello, is there a faster way to get help? I am trying to figure out if this will work for me in my 14 day return window.
<br />browser dice roll<br />
Your forum won’t let me upload an image.
Essentially when I try to upload a file to the Amazon S3 (Downloads>Amazon S3), it allows me to select a file. Then the file says “completed successfully. Refreshing…” Then nothing appears in the Amazon S3. I also cannot do it from Downloads>Add New Package.
Okay I got the S3 to connect but now I cannot upload from WP-downloader and have it save to the S3. I upload the file, it says “completed.refreshing” then nothing is uploaded. But if I upload to my S3 bucket, it will show up in my wp-downloader.