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annasr

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Mar 29, 2018 at 11:54 pm in reply to: Pop-up is blank, error message when trying to view update details #72686

annasr
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Mar 28, 2018 at 11:17 pm in reply to: Pop-up is blank, error message when trying to view update details #72601

annasr
Member

Hi there,

Unfortunately this hasn’t solved the problem. I have deactivated and deleted the old plugins, and installed the new versions, but the issue still occurs.

I’ve also tried deactivating two plugins that had been installed since the last time I knew Download Manager was working correctly, but that didn’t make a difference.

Thank you.

Mar 21, 2018 at 9:07 am in reply to: Pop-up is blank, error message when trying to view update details #72010

annasr
Member

Thanks Shahriar. Will I lose all my current data if I deactivate and delete the existing plugin?

Mar 21, 2018 at 3:17 am in reply to: Pop-up is blank, error message when trying to view update details #71987

annasr
Member

Hi there,

Could you please tell me how to install the latest version? If I go to my Plugins area it says auto-update isn’t available, and if I go to the Updates section of the Downloads settings, there are no updates listed.

Thank you.

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