Emily Griffin

Forum Replies Created

Viewing 25 posts - 76 through 100 (of 130 total)
Aug 29, 2021 at 1:40 pm
#160676
Participant
Emily Griffin
OP

That didn’t help.

  • This reply was modified 4 years, 5 months ago by Emily Griffin. Reason: it's done
Aug 29, 2021 at 12:02 am
#160645
Participant
Emily Griffin
OP

On the https://aloetteeduddev.wpengine.com/en-ca/account/ – Canadian account page, the…:
– “My Account” should link to https://aloetteeduddev.wpengine.com/en-ca/account/dashboard/
( when you get on the dashboard page, the logout link there too in the left side bar should link to https://aloetteeduddev.wpengine.com/en-ca/?logout=f45b6c7f46 )
– “Logout” should link to https://aloetteeduddev.wpengine.com/en-ca/?logout=f45b6c7f46

Aug 29, 2021 at 12:01 am
#160644
Participant
Emily Griffin
OP

On the https://aloetteeduddev.wpengine.com/es-us/account/ – Spanish account page, the…:
– “Mi cuenta” should link to https://aloetteeduddev.wpengine.com/es-us/account/dashboard/
( when you get on the dashboard page, the logout link there too in the left side bar should translate to Spanish and link to https://aloetteeduddev.wpengine.com/es-us/?logout=f45b6c7f46 )
– “Salir” should link to https://aloetteeduddev.wpengine.com/es-us/?logout=f45b6c7f46

Aug 29, 2021 at 12:01 am
#160643
Participant
Emily Griffin
OP

The “My Account” for each page should link to its specific languages dashboard and signin pages:
On the https://aloetteeduddev.wpengine.com/fr-ca/account/ – French account page, the…:
– “Mon compte” should link to https://aloetteeduddev.wpengine.com/fr-ca/account/dashboard/
( when you get on the dashboard page, the logout link there too in the left side bar should translate to French and link to https://aloetteeduddev.wpengine.com/fr-ca/?logout=f45b6c7f46 )
– “Deconnexion” should link to https://aloetteeduddev.wpengine.com/fr-ca/?logout=f45b6c7f46

Aug 28, 2021 at 11:58 pm
#160641
Participant
Emily Griffin
OP

https://www.loom.com/share/ce228a344f9a42c1a64a9dcbb881fc28 – here is a video explaining what I’m talking about again … I don’t see where you made your update

Aug 28, 2021 at 11:34 pm
#160634
Participant
Emily Griffin
OP

Ok. Thank you.

Aug 22, 2021 at 11:34 pm
#160269
Participant
Emily Griffin
OP

Pages
This is a lot better for the pages … THANK YOU SOOOOO MUCH.

Now I need you to help Nayeem with the following ticket:

URGENT URGENT URGENT URGENT: Some Downloads aren’t showing up

Aug 22, 2021 at 5:35 pm
#160267
Participant
Emily Griffin
OP
This reply has been marked as private.
Aug 22, 2021 at 5:23 pm
#160266
Participant
Emily Griffin
OP

I put in a customization ticket with your team, so I can get this resolved.

It’s not a theme issue, it’s a page builder compatibility issue. Looking through other tickets, there are other users of your plugin where your updates have made your plugin not compatible with the page builder. I saw a ticket saying your plugin doesn’t work with Beaver Builder and obviously not UX builder either.

You all need to see what you all did that made your plugin not compatible with these popular page builders.

Aug 20, 2021 at 4:57 am
#160165
Participant
Emily Griffin
OP

Just checked some other tickets and I’ve seen others complain about your plugin not working with other page builders after you all updated to the 6.x.x versions … it seems that your updates are the issue not the POPULAR page builders that many of us are using.

Please send the 5.1.18 version of your PRO plugin so I can revert my site back to that so it can work again.

Aug 19, 2021 at 4:40 pm
#160155
Participant
Emily Griffin
OP
This reply has been marked as private.
Aug 19, 2021 at 4:10 pm
#160153
Participant
Emily Griffin
OP

I need to revert to the 5.1.18 version of your plugin … can you please send me that … back then … everything was working.

Aug 19, 2021 at 4:00 pm
#160152
Participant
Emily Griffin
OP

This is the update that jacked up my preview for those who aren’t logged in yet:
6.0.3 – Jul 10, 2021

Fixed an issue individual file download for password protected files
Improved package template handler class
Fixed an issue with reCaptcha validation
Improved image thumbnail function
Fixed an issue with the download availability date option

WordPress Download Manager Pro Change Log

Aug 19, 2021 at 3:43 pm
#160150
Participant
Emily Griffin
OP

Hello???? Is anyone working on this?

Aug 19, 2021 at 2:02 pm
#160141
Participant
Emily Griffin
OP

You aren’t express what is causing the conflict … that’s what I need to know. If you can’t respond with a productive reason on why the theme is conflicting with your plugin, please involve another one of your teammates b/c you aren’t being helpful

Aug 19, 2021 at 3:13 am
#160075
Participant
Emily Griffin
OP

I need to know how you know it is the theme’s fault before I go to the theme developers with the issue.

Aug 18, 2021 at 3:00 pm
#160058
Participant
Emily Griffin
OP

Thank you. This worked as well. This ticket is closed.

Aug 18, 2021 at 1:19 pm
#160048
Participant
Emily Griffin
OP

Only test on this page please … I’m making edits to the other pages and need them to be viewable:
https://aloetteeduddev.wpengine.com/accordion/

*****Warning … your teammate Nayeem is also working on the site for this ticket … please don’t work on the site at the same time:****

URGENT URGENT URGENT URGENT: Some Downloads aren’t showing up

  • This reply was modified 4 years, 5 months ago by Emily Griffin.
Aug 18, 2021 at 1:18 pm
#160047
Participant
Emily Griffin
OP
This reply has been marked as private.
Aug 18, 2021 at 1:14 pm
#160045
Participant
Emily Griffin
OP

This is great! It has helped tremendously and is working for me.

Another question, if I want to add paragraph tags to the Registration form … what would I use within advanced custom fields?

Aug 18, 2021 at 12:03 pm
#160039
Participant
Emily Griffin
OP
This reply has been marked as private.
Aug 17, 2021 at 10:55 pm
#159990
Participant
Emily Griffin
OP

@Humayon … please help me with the following tickets:
https://www.wpdownloadmanager.com/support/topic/urgent-urgent-urgent-urgent-some-downloads-arent-showing-up/ (most important)

How to Edit Links found in Shortcodes based on Language

Nayeem is currently working on it and isn’t doing a good job.

Aug 17, 2021 at 10:49 pm
#159989
Participant
Emily Griffin
OP

This is unacceptable!!!!

What do mean the download packages are working fine? Show me what you checked with a video recording like I’ve been providing for you.

The previews AND the “Login to download” buttons for the packages aren’t showing up when you aren’t logged in once I’ve made an update to the package.

When I make changes to a package, it converts it to a page instead of keeping it a post like it was. I’ve showed you this in the recordings.

It has nothing to do with the carousel being used or the theme b/c it didn’t start doing this until you all updated your plugin to the 6.0 … versions.

If you can’t help, then assign this to someone else on your team ASAP.

Aug 17, 2021 at 4:46 pm
#159974
Participant
Emily Griffin
OP

I am trying to add custom code/text to the pop up login modal … Not registration. Look at this video:

How can I achieve this?

Aug 17, 2021 at 12:47 pm
#159963
Participant
Emily Griffin
OP
This reply has been marked as private.
Viewing 25 posts - 76 through 100 (of 130 total)