alexinsidemedia

Hi,

OK, so I had customized the template using the same file name and then went into the subscriber area and saved the template but it’s still not changed.

This is the test page: http://www.gwg.org/test-2/

Could you please let me know what is going wrong? I also don’t know how to change the email subject line.

Thanks!

Alex

Hi,

I spoke with the server support team, there are no issues. I have downloaded the blue-wave.html file and thought I could customize it that way but it’s not the one that is automatically sent.

This is the message that users get (see attached), if I could customize this somehow, even manually then the plug-in could help us.

Do you know how I would do that? Are there instructions for customizing the email templates, maybe I’m just doing it wrong?

Thank you,

Alexandra

They told me they changed it. I use BlueHost. I forwarded them your message. I also had installed Wordfence Security Plugin, which is now disabled.

This is very frustrating. How can I speed this up?