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Malcolm Beyer

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Dec 7, 2021 at 12:16 pm in reply to: packages no longer displaying for users based on the roles since upgrading #165335

Malcolm Beyer
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Dec 4, 2021 at 12:30 pm in reply to: packages no longer displaying for users based on the roles since upgrading #165233

Malcolm Beyer
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Dec 3, 2021 at 4:12 pm in reply to: packages no longer displaying for users based on the roles since upgrading #165204

Malcolm Beyer
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Dec 3, 2021 at 3:23 pm in reply to: packages no longer displaying for users based on the roles since upgrading #165202

Malcolm Beyer
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Dec 3, 2021 at 1:01 pm in reply to: packages no longer displaying for users based on the roles since upgrading #165191

Malcolm Beyer
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Dec 3, 2021 at 12:25 pm in reply to: packages no longer displaying for users based on the roles since upgrading #165189

Malcolm Beyer
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OK. I can’t add screen shots anymore?

Dec 3, 2021 at 12:24 pm in reply to: packages no longer displaying for users based on the roles since upgrading #165188

Malcolm Beyer
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I am still not able to have packages show up via the User roles. Please see the screen shots.

Nov 11, 2021 at 3:24 pm in reply to: packages no longer displaying for users based on the roles since upgrading #164419

Malcolm Beyer
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Nov 11, 2021 at 3:09 pm in reply to: packages no longer displaying for users based on the roles since upgrading #164417

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May 5, 2019 at 3:25 pm in reply to: After update, my page display short code…not the actual packages. #96644

Malcolm Beyer
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Feb 26, 2018 at 9:10 pm in reply to: Blocked Emails still able to login/download #70496

Malcolm Beyer
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Feb 23, 2018 at 5:30 pm in reply to: Custom Access Level not working #70288

Malcolm Beyer
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Feb 23, 2018 at 3:35 pm in reply to: Custom Access Level not working #70277

Malcolm Beyer
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Feb 22, 2018 at 8:57 pm in reply to: Custom Access Level not working #70235

Malcolm Beyer
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You can do whatever you like to resolve the issue.

Feb 22, 2018 at 8:57 pm in reply to: Custom Access Level not working #70234

Malcolm Beyer
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OK. I did that, but I’m still seeing the issue.

Feb 22, 2018 at 8:28 pm in reply to: Custom Access Level not working #70230

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Feb 22, 2018 at 8:27 pm in reply to: Custom Access Level not working #70228

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Feb 14, 2018 at 2:29 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #69543

Malcolm Beyer
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Please read the whole thread above.

I can take the file and place it in a folder in my root directory and download it via a direct link from the same computer with the same connection. It might take 4 minutes or it might take 10 minutes, but it downloads. So it is not a hosting or firewall issue.

That same file when linked through WPDM times out at 3.5 minutes.

AND it was not timing out 2 weeks ago. The only thing that changed was updating to version 4.7.3.

Feb 13, 2018 at 8:45 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #69482

Malcolm Beyer
Member

So I need to know if, when you tested it…did the download take more than 3.5 minutes? That was the issue.

If on a fast connection, it would download successfully as long as it was 3.5 minutes or less. If it took longer, I got the time out notice around 3.5 minutes.

And the two notes I was trying to make:

1. It was working fine before the update, no matter how long it took.
2. I can download from my server, outside of WPDMPro. The issue seems to be from within the PHP script.

Feb 12, 2018 at 5:06 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #69424

Malcolm Beyer
Member

For example. We use custom icons for our software downloads. Each time there is an update, they get overwritten. See attachment.

Feb 12, 2018 at 5:03 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #69423

Malcolm Beyer
Member

Thank you. A couple of quick questions…

1. Did the download take more than 3.5 minutes? That was the issue, that is it took any longer than that, that’s when it timed out. On a faster connection when the download time was less than 3.5, it already worked fine.

2. Will any change you made be written over in the next update?

Feb 8, 2018 at 2:53 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #69276

Malcolm Beyer
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Any progress?

Feb 6, 2018 at 2:50 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #69165

Malcolm Beyer
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Feb 5, 2018 at 7:14 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #69118

Malcolm Beyer
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Please can we get a response.

Feb 2, 2018 at 7:28 pm in reply to: Download Timeout issue since updating to Version 4.7.3 #68990

Malcolm Beyer
Member

Any answer on this? It’s kind of a big deal that people can’t download our software.

And yes, I’ve tried it with all the Resumable Downloads/Output Buffering Options.

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