- This topic has 17 replies, 11 voices, and was last updated 10 years, 1 month ago by
pwnhcca.
Hello, we have a problem with the plugin. All of our users, after downloading the packages, have problems to unpack them. All files are corrupt. We tried to replace the ZIP packages, but the problem persists. We operate a network of over 1300 users, many of whom are subscribers. This is creating a serious embarrassment to our staff. Please, we ask you immediate assistance to fix this problem.
Thanks in advance.
I have the same problem. Except not just ZIP Files.
please send your site login info to support@wpdownloadmanager.com
check the size of downloaded file with original file –> is not complete download, right?
the original file is around 134 mb and you click on the download icon then its suppose to download
My developer fixed this and, as I recall, it had to do with a plugin conflict that was adding a couple of bytes to the download file. Unfortunately my developer is unavailable for a number of days and I don’t remember much more than that. Sorry I can’t be of more help.
I am having this EXACT same issue….
Add me to that list too please! When I click on the downloaded zip file, it creates a .cpgz file – not sure what that is, but cannot open it on my Mac.
I need to check it in your installation, anyone please give me a temporary wp-admin login info in a private reply to check the issue.
hello,
the problem is at wpdm-functions.php:l311.
there is no ob_start() in the first place, so you’ll get an error:
“PHP message: PHP Notice: ob_flush(): failed to flush buffer. No buffer to flush in …plugins/download-manager/wpdm-functions.php on line 311
I think the ob_flush is unnecessary, but you can insert before L305 a “ob_start()” or suppress the ob_flush error with @ob_flush.
After all i would simply delete the ob_flush()
Has this been resolved? Only pdfs seem to be working.
Excel docs are also getting corrupted. I compared what was being downloaded through the manager with what Ican get from FTP and while much of the contents is the same, there are many bytes that are being corrupted.
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